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In today's networked information economy, Yochai Benkler suggests, the most important inputs into the core economic activities of the most advanced economies are, for the first time, widely distributed in the population. Examples of decentralized or peer production are increasingly common, with Wikipedia just one among the list of notable examples. In contrast to the old model, in which all parties needed large-scale capital investment to influence the public space, Benkler suggests that today's networked public sphere has fewer barriers to entry. The groups that have traditionally influenced the public sphere include commercial interests (representing the power of money), government (which influences through funding, access, and threats, representing the power of power), parties, citizens, and a final group of civil society actors (i.e. professional values, journalism and universities). In Benkler's view, these categories of power have been destabilized by the spread of new means of social sharing and exchange. Today, authority, quality and accreditation are separate to capital due the addition of many new groups and platforms, including examples such as the following:

  • Pro Publica, American Independent Media
  • New highly visible blogs
  • Sunlight Foundation
  • Wikileaks
  • Large-scale participatory platforms for politically active participants
  • Citizen journalism, camera phones, and footage

Benkler notes that many critiques have arisen to the argument that the Internet democratizes. For example, some claim that new parties can talk on the Internet, but no one will necessarily hear them. Not only is very little attention actually paid to politics online, but links between sources are also very concentrated. Additionally, there is the question of whether the blogosphere simply offers a new version of elitism, in which the top bloggers come from similar backgrounds to those who formerly dominated the public sphere.

However, Benkler argues that the Internet does make the public sphere more democratic after all. The structured web offers more visibility to more people, in accreditation and filtration clusters. Speakers on the periphery can be identified by major sites and broadcast iteratively to higher-level visibility. On Daily Kos, for example, people are able to bring posts of interest forward onto the home page. All of this occurs with relatively little financing.

In their 2010 paper, Benkler and Shaw explored patterns among the top 155 political blogs, applying link analysis and other methods to explore differences between bloggers on the political left and on the political right. They found that the left adopts enhanced platforms much more quickly and has more flexible content boundaries--a measure of how easy it is for bloggers on the periphery to have their content taken up. While the right has more sole-author blogs, the left has more user blogs available and more large-scale collaboration (exemplified by blogs with more than 20 writers). The authors found that there was no single effect of "Liberation Technology" in this case, in that the left and right showed divergent practices. While Benkler concedes that a link analysis is only so useful without full content analysis, he also notes that the results are consistent with social cognition literature on the differences between people on the left and the right. Another explanation, however, comes from the theory that there was more need for the left to embrace the blogosphere in 2002; when technology first became available, the right dominated the government, news, and already had a platform for discussion in churches. Seeking a new forum for discussion and debate, the left seized on the blogosphere as a solution.

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Francis Fukuyama
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The first decade of the 21st century has seen a dramatic reversal of fortune in the relative prestige of different political and economic models. Ten years ago, on the eve of the puncturing of the dotcom bubble, the US held the high ground. Its democracy was widely emulated, if not always loved; its technology was sweeping the world; and lightly regulated "Anglo-Saxon" capitalism was seen as the wave of the future. The United States managed to fritter away that moral capital in remarkably short order: the Iraq war and the close association it created between military invasion and democracy promotion tarnished the latter, while the Wall Street financial crisis laid waste to the idea that markets could be trusted to regulate themselves.

China, by contrast, is on a roll. President Hu Jintao's rare state visit to Washington this week comes at a time when many Chinese see their weathering of the financial crisis as a vindication of their own system, and the beginning of an era in which US-style liberal ideas will no longer be dominant. State-owned enterprises are back in vogue, and were the chosen mechanism through which Beijing administered its massive stimulus. The automatic admiration for all things American that many Chinese once felt has given way to a much more nuanced and critical view of US weaknesses - verging, for some, on contempt. It is thus not surprising that polls suggest far more Chinese think their country is going in the right direction than their American counterparts.

But what is the Chinese model? Many observers casually put it in an "authoritarian capitalist" box, along with Russia, Iran and Singapore. But China's model is sui generis; its ­specific mode of governance is difficult to describe, much less emulate, which is why it is not up for export.

The most important strength of the Chinese political system is its ability to make large, complex decisions quickly, and to make them relatively well, at least in economic policy. This is most evident in the area of infrastructure, where China has put into place airports, dams, high-speed rail, water and electricity systems to feed its growing industrial base. Contrast this with India, where every new investment is subject to blockage by trade unions, lobby groups, peasant associations and courts. India is a law-governed democracy, in which ordinary people can object to government plans; China's rulers can move more than a million people out of the Three Gorges Dam flood plain with little recourse on their part.

Nonetheless, the quality of Chinese government is higher than in Russia, Iran, or the other authoritarian regimes with which it is often lumped - precisely because Chinese rulers feel some degree of accountability towards their population. That accountability is not, of course, procedural; the authority of the Chinese Communist party is limited neither by a rule of law nor by democratic elections. But while its leaders limit public criticism, they do try to stay on top of popular discontents, and shift policy in response. They are most attentive to the urban middle class and powerful business interests that generate employment, but they respond to outrage over egregious cases of corruption or incompetence among lower-level party cadres too.

Indeed, the Chinese government often overreacts to what it believes to be public opinion precisely because, as one diplomat resident in Beijing remarked, there are no institutionalised ways of gauging it, such as elections or free media. Instead of calibrating a sensible working relationship with Japan, for example, China escalated a conflict over the detention of a fishing boat captain last year - seemingly in anticipation of popular anti-Japanese sentiment.

Americans have long hoped China might undergo a democratic transition as it got wealthier, and before it became powerful enough to become a strategic and political threat. This seems unlikely, however. The government knows how to cater to the interests of Chinese elites and the emerging middle classes, and builds on their fear of populism. This is why there is little support for genuine multi-party democracy. The elites worry about the example of democracy in Thailand - where the election of a populist premier led to violent conflict between his supporters and the establishment - as a warning of what could happen to them.

Ironically for a country that still claims to be communist, China has grown far more unequal of late. Many peasants and workers share little in the country's growth, while others are ruthlessly exploited. Corruption is pervasive, which exacerbates existing inequalities. At a local level there are countless instances in which government colludes with developers to take land away from hapless peasants. This has contributed to a pent-up anger that explodes in many thousands of acts of social protest, often violent, each year.

The Communist party seems to think it can deal with the problem of inequality through improved responsiveness on the part of its own hier­archy to popular pressures. China's great historical achievement during the past two millennia has been to create high-quality centralised government, which it does much better than most of its authoritarian peers. Today, it is shifting social spending to the neglected interior, to boost consumption and to stave off a social explosion. I doubt whether its approach will work: any top-down system of accountability faces unsolvable problems of monitoring and responding to what is happening on the ground. Effective accountability can only come about through a bottom-up process, or what we know as democracy. This is not, in my view, likely to emerge soon. However, down the road, in the face of a major economic downturn, or leaders who are less competent or more corrupt, the system's fragile legitimacy could be openly challenged. Democracy's strengths are often most evident in times of adversity.

However, if the democratic, market-oriented model is to prevail, Americans need to own up to their own mistakes and misconceptions. Washington's foreign policy during the past decade was too militarised and unilateral, succeeding only in generating a self-defeating anti-Americanism. In economic policy, Reaganism long outlived its initial successes, producing only budget deficits, thoughtless tax-cutting and inadequate financial regulation.

These problems are to some extent being acknowledged and addressed. But there is a deeper problem with the American model that is nowhere close to being solved. China adapts quickly, making difficult decisions and implementing them effectively. Americans pride themselves on constitutional checks and balances, based on a political culture that distrusts centralised government. This system has ensured individual liberty and a vibrant private sector, but it has now become polarised and ideologically rigid. At present it shows little appetite for dealing with the long-term fiscal challenges the US faces. Democracy in America may have an inherent legitimacy that the Chinese system lacks, but it will not be much of a model to anyone if the government is divided against itself and cannot govern. During the 1989 Tiananmen protests, student demonstrators erected a model of the Statue of Liberty to symbolise their aspirations. Whether anyone in China would do the same at some future date will depend on how Americans address their problems in the present.

The writer is a fellow at the Freeman Spogli Institute for International Studies at Stanford University. His latest book, The Origins of Political Order, will be published in the spring.

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txteagle is Boston-based company that enables mobile phone subscribers in the developing world to earn airtime by completing simple work. We have now integrated our compensation platform within the billing systems of over 220 mobile operators - providing 2.1 billion mobile phone subscribers with the ability for moderate economic empowerment. While originally focused on text-based tasks from the outsourcing industry, we have recently come to appreciate our distributed workforce as much more than a source of cheaper labor for the data-entry industry. Instead of simply facilitating labor arbitrage, we are now focused on leveraging a particular population's unique insights and local knowledge. Today our workforce provides services that could never be outsourced - services that require on-the-ground knowledge and insight. The scope of these types of services is rapidly expanding - ranging from conducting a 50-country survey commissioned by the United Nations, to helping a massive consumer goods corporation grow their sanitary pad distribution and marketing channels into rural markets, to localizing software for a major search engine, to verifying local businesses for the World Bank, to responding to surveys for international market and investment research firms, to conducting compensated awareness and engagement campaigns for many large, international brands.

The underlying value of our workforce comes from their unique community, their culture, their neighborhood, their social network, and their knowledge of the place where they live. We are excited to be continually discovering new ways to demonstrate this unique value they can provide to the rest of the world.

Nathan Eagle is the CEO of txteagle Inc. He holds faculty appointments at the MIT Media Laboratory and Northeastern University, and is an Omidyar Fellow at the Santa Fe Institute. His research involves engineering computational tools, designed to explore how the petabytes of data generated about human movements, financial transactions, and communication patterns can be used for social good. He holds a BS and two MS degrees from Stanford's School of Engineering; his PhD from the MIT Media Laboratory on Reality Mining was declared one of the '10 technologies most likely to change the way we live' by the MIT Technology Review. Recently, he was named one of the world's top mobile phone developers by Nokia and also elected to the TR35. His academic work has been featured in Science, Nature and PNAS, as well as in the mainstream press.

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Nathan Eagle CEO Speaker txteagle, Inc
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In mid-September, honors students from the Interschool Honors Programs convened by FSI's Center on Democracy, Development, and the Rule of Law and the Center for International Security and Cooperation traveled to Washington, D.C., with their faculty advisors for senior-level meetings and policy briefings. They met with senior U.S. government officials from the White House, State Department, Homeland Security, and the intelligence community, with representatives of international organizations such as the World Bank, and NGOs, think tanks and other policy forums engaged in international affairs.

CDDRL Policy Briefings

Led by CDDRL Director and FSI Senior Fellow Larry Diamond, Deputy Director and FSI Senior Fellow Kathryn Stoner, and FSI's %people5%, CDDRL students engaged in policy discussions with the National Endowment for Democracy, USAID, the World Bank, the National Security Council, the Center for International Private Enterprise, the Inter-American Dialogue and the Millennium Challenge Corporation.  Sessions were held at the Open Society Institute founded by George Soros and the Community of Democracies.  Students met at the U.S. State Department with Policy Planning staff and the Under Secretary for Economic, Energy and Agricultural Affairs for frank discussions of U.S. policy priorities, the Quadrennial Diplomacy and Development Review and the transformative effects that emerging economic powers, such as China, India and Brazil are exerting on trade, credit, investment, innovation and governance of major and political and economic institutions.

During these sessions, CDDRL students delved into efforts to advance and secure democracy, economic development, good governance, rule of law, corruption control, civil society, and a free media. In the current environment, marked by repression in many countries, multi-pronged efforts to help ensure that the pluralistic institutions of a vibrant civil society are allowed to prosper took on  particular importance.  Another key issue was the role of information technologies, in building and supporting democracy, by creating a robust network of activists and promoting collective action.

“It was eye-opening to see the diverse mechanisms through which one can effect positive social change. I learned that it is possible to successfully bridge the two worlds of policy and academe. The meetings made me think about the many different routes to a possible career in the dynamic world of Washington politics.”
 Kamil Dada ’11, CDDRL

"A key objective of the Washington trip is to expose these talented students to the challenges of policy formulation, implementation, and assessment, as they prepare to write their honors theses this academic year," said Kathryn Stoner-Weiss. For some students, it was a first exposure to the policy process in Washington. Others had interned in policy positions in the nation's capital and overseas, and used their opportunities in September to report back on findings of their previous work, renew contacts and glean new insight and information on evolving issues.

"The discussions we held with senior officials were full, frank, and often, off-the-record to give the students a firsthand opportunity to engage in candid exchange on major issues and to pose probing questions," said Larry Diamond, CDDRL Director. "The players, issues, and dilemmas that arise in the policy process are not always evident from the outside."

CISAC: Focus on Security Issues

The students in CISAC's Interschool Honors Program in International Security Studies-led in Washington by Martha Crenshaw, FSI Senior Fellow and professor (by courtesy) in the Political Science Department; Lynn Eden, Senior Research Scholar and CISAC Associate Director for Research; and teaching assistant Michael Sulmeyer, a CISAC pre-doctoral fellow and third-year Stanford law student-focused on major national and international security issues, including nuclear weapons policy like the new START Treaty to reduce nuclear arms and the Nuclear Posture Review, and counter-terrorism issues such as intelligence gathering and regional analysis. CISAC students first met with four veteran national security reporters at The New York Times, and later with members of the intelligence community, including the Director of the National Counterterrorism Center, Michael Leiter, and the Chairman of the National Intelligence Council, Christopher Kojm.

“This was my first visit to Washington, and I could not have asked for a more comprehensive or enjoyable introduction to the nation’s capital. The broad array of institutions and people we experienced was a salient reminder of just how diverse this country truly is.” Devin Banerjee ’11, CISAC

Students also met with Paul Stockton, Assistant Secretary of Defense for Homeland Defense and Americas' Security Affairs. Prior to his government service, Stockton had been a scholar at CISAC and had taught CISAC honors students for three years. CISAC students met with Antony Blinken, who serves as National Security Adviser to Vice President Biden. The students also were exposed to research and publication think-tanks like the Brookings Institution, RAND Corporation, the Center for a New American Security and the New America Foundation. At the end of CISAC's first week in the capital, the students met a dozen Washington-based alumni of the program over dinner, where alumni provided valuable research resources and job advice to their younger counterparts.

"The Washington component of CISAC's honors program provides an invaluable opportunity for our students to learn how the policy-making process works, explore the complexities of international security, and test their preliminary ideas about the topic they have chosen for their honors thesis," said Martha Crenshaw. "In turn, the officials we meet invariably wish to spend longer with our students, some even rearranging their schedules (or trying!) to continue a fascinating and candid conversation."

Highlight: The National Security Council

A major highlight of this year's trip, for both the CISAC and the CDDRL students, was a policy discussion at the National Security Council with two leading Stanford political scientists and foreign policy experts serving in the Obama administration. Political Science Professor Michael A. McFaul, former director of CDDRL and deputy director of FSI, is now Senior Director for Russia on the National Security Council and the president's top advisor on Russia, and Assistant Professor Jeremy M. Weinstein, an affiliated CISAC and CDDRL faculty member, serves as Director for Democracy on the National Security Staff.  Students engaged in a lively discussion of U.S. foreign policy priorities, U.S.-Russian relations, democracy, human rights and economic development.

"Our honors students are fortunate to have the chance to engage in high-level policy discussions, especially with Stanford faculty members serving in Washington," said Coit D. Blacker, Director of the Freeman Spogli Institute for International Studies, who directs the CISAC honors program with Martha Crenshaw and who, under President Clinton, served as special assistant to the President and  Senior Director for Russian, Ukrainian, and Eurasian Affairs on the National Security Council. "Direct exposure to the policymaking process, with all its promise and pitfalls, will make them better scholars and future thought leaders."

"I was struck by the innovative ways in which certain agencies approach democracy promotion," said CDDRL honors student Ayeesha Lalji '11. "I think the struggle is often in packaging programs in the right way so that an impervious nation becomes more open to a vital component of social, political, or economic development."

"The discussions with prominent policy thinkers and current and former senior officials made a deep impression on our students," said Larry Diamond, CDDRL Director.  "These young people--who will go on themselves to be leaders in these fields-- got a vivid sense of how the policy process really works, and why service in government and public affairs is, despite the frequent frustrations, an exciting and noble mission."

"CISAC's ten days in Washington provide our students exceptional access to practitioners of various types and at all levels of the policy world, as well as inside knowledge of today's critical issues," said Martha Crenshaw. "The experience also establishes a solid foundation for a year-long intellectual experience in a weekly research seminar devoted to producing a thesis that makes an original contribution to the field of international security."

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Ken Banks, the founder of kiwanja.net, spoke about the importance of technology solutions that meet the needs of those working in the developing world and his own work in this area through FrontlineSMS.

While current excitement in the technology world may be focused on increasing centralization through cloud computing, this means little to people working in the developing world where internet connectivity is unavailable or unreliable.  Too little investment is going into building tools that will genuinely assist the work many non-profits are doing now.

Ken developed FrontlineSMS to tap into the potential of mobile phones, which are now widely available and used in the developing world. This is a two way communication system that can be used anywhere where there is a mobile phone signal.  FrontlineSMS is available as a free download and Ken's approach has been not to dictate implementation but rather to allow people to use this very general tool in whatever ways meet their particular needs. This has resulted in diverse applications, for example:

  • Monitoring election practices in Nigeria in 2007
  • Sending security alerts to humanitarian workers in conflict areas of Afghanistan
  • Encouraging young people to take part in elections in Azerbaijan
  • Updating local people on the location of speeches during President Obama's visit to Ghana

There is also great potential to combine FrontlineSMS with traditional media, such as radio, that is already widespread throughout Africa, to make this much more interactive.

Ken offered a number of points of guidance for those thinking about designing technology with social applications:

  • Work with the equipment that people already have at their disposal
  • Make equipment easy to assemble and intuitive
  • Price it at a level people can afford
  • Think about how use can be replicated - how will other NGOs find out about it?
  • Assume a situation of no internet connectivity
  • Where possible, give users an ability to connect with others - for example through a forum (this has been particularly successful at FrontlineSMS, with a third of those who download the software joining the online community)
  • Don't let a social science approach dominate - it is much better to think in a multi-disciplinary way
  • Use technology that is appropriate to the context - don't bring in tools that require knowledge and equipment not already held in the community
  • Collaborate, don't compete. Sometimes NGOs can rush to do the same things; examples of genuine cooperation are hard to find

Looking ahead, Ken will be developing functionality for FrontlineSMS that makes use of internet connectivity where this is available. He is also working on finding additional funding to help organizations pay for text messages.

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Since the inception of reform and opening-up thirty years ago, China has established a record of astonishing economic achievements and is, or will soon be, surpassing Japan as the world's second largest economy, something few people would have imagined three decades ago.

The information and communications technologies (ICT) industry is the backbone of the Chinese export driven growth strategy, which many argue as the primary driver of China's economic growth. Recent ICT policy initiatives demonstrate China's shifting strategy in pursuing a different path for the next phase of economic growth.

Promoting indigenous innovation and strengthening information security may be considered the two major thrusts of Chinese ICT policy initiatives. Technical standards, IPR treatments, government procurement, and special industry incentives are some examples of the former domain; internet filtering, compulsory certification of information security product, and encryption control are examples of the latter.

Many of these initiatives are controversial in the international trade arena. However, the real challenges of these policy initiatives concern whether they work to achieve the Chinese government's goal of maintaining sustainable growth. This presentation will attempt to evaluate these challenges.

Dr. John C. Chiang was appointed as Director of Global Innovation Research Center at Peking University in June 2008. He joined PKU in February 2006 as Professor in the Department of Management of Technology at the School of Software and Microelectronics. Dr. Chiang is also President of USITO, the organization representing five major US IT industry trade associations and close to 50 individual U.S. IT companies in China, a role he has held since October 2008.

Dr. Chiang came to China in 2000, joining Motorola China as Deputy GM of the infrastructure business unit, spearheading its post-WTO strategy. He then moved to Motorola China HQ, serving as Senior Director of Strategy and Business Development. In 2003, he served as Director of Motorola China R&D Institute, and in 2004, he became the founding president of Motorola (China) Technologies, Limited.

From October 2006 to September 2008, Dr. Chiang was a Partner in DragonBridge Capital, a U.S.-based merchant bank with China as its primary serving market.

Dr. Chiang was born in Beijing, raised in Taiwan, and received the Ph.D. from Johns Hopkins University in 1975. He received the EMBA from Georgia State University in 1989.

After his academic career, Dr. Chiang joined Bell Laboratories in 1979, and later held progressive technical and managerial positions at Racal-Milgo, Hayes, and GTE. He was Senior Vice President of Operations at KG Telecom and led the launch of the first private mobile services in Taiwan, during 1997-2000.

Dr. Chiang currently also serves as the Vice Chair of the China Association of Standards and as an Investment Advisor to the Beijing Municipal Government.

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John C. Chiang Director, Global Innovation Research Center Speaker Peking University
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The Stanford China Program in cooperation with the Center for East Asian Studies will host a special series of seminars to mark 60 Years of the People's Republic of China (PRC). Over the course of the winter and spring terms, we will have six leading scholars, each examining one of the six decades of the PRC's history. Our premise is that history matters. The speaker on each decade will characterize their decade, note shifts within that time, identify the pivotal events, and discuss how the decade shaped what happened afterwards.

Barry Naughton is an authority on the Chinese economy, with an emphasis on issues relating to industry, trade, finance, and China's transition to a market economy. Recent research focuses on regional economic growth in the People's Republic of China and the relationship between foreign trade and investment and regional growth. He is also completing a general textbook on the Chinese economy. Recently completed projects have focused on Chinese trade and technology, in particular, the relationship between the development of the electronics industry in China, Taiwan and Hong Kong, and the growth of trade and investment among those economies. His book, Growing Out of the Plan: Chinese Economic Reform, 1978-1993, which was published in 1995, is a comprehensive study of China's development from a planned to a market economy that traces the distinctive strategy of transition followed by China, as well as China's superior growth performance. It received the Ohira Memorial Prize in 1996. Naughton is the author of numerous articles on the Chinese economy and is editor or co-editor of three other books: Reforming Asian Socialism: The Growth of Market Institutions, Urban Spaces in Contemporary China, and The China Circle: Economics and Technology in the PRC, Taiwan and Hong Kong. Naughton joined IR/PS in 1988 and was named to the Sokwanlok Chair in Chinese International Affairs in 1998.

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Barry Naughton Sokwanlok Chair of Chinese International Affairs at the Graduate School of International Relations and Pacific Studies Speaker UC San Diego
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Peter Semmelhack, founder of BugLabs, spoke about his company's goal to make hardware as malleable as software, freeing people to create the devices that meet their needs and improve quality of life.

While the Open Source movement has enabled rapid progress in the field of software in recent years, hardware innovation lags behind. The way that hardware products come to market is time consuming and expensive for all.  A number of factors mean that only big multinational players tend to be able to survive in this space:

  • Research and development and distribution of mass market products is an extremely expensive process
  • The upfront investment required to develop a new product is very high: typically it takes one year and a million dollars to produce just one prototype
  • To get a high enough price point you have to produce at a very large scale
  • Average returns tend to diminish significantly after about two years

However, there are big opportunities outside of mass market products, Peter argues. In the areas of healthcare and energy management, for example, there are niche markets for products with very specific uses. If an efficient platform could be used to develop these niche products, there are potentially as many gains in the ‘long tail' of the electronics market as in the mass market products such as DVD players and mobile phones.

Bug Labs provides an open source, modular system for hardware that enables businesses and individuals to innovate in a way that is affordable. Bugmodules, which include GPS, 3G, speakers and motion sensors, are designed to be clicked together to build new products with unique combinations of functionality. This approach frees individuals to start creating the specific gadgets they need in a low cost, efficient way.  Users can then add to their device any number of online applications created and shared by the BUG Community.

The BUG system can also be used to create products with specific social uses. For example, BUG4good is a handheld device designed to enable human rights workers to capture material (video, photograph etc) in such a way that it can be used as official evidence in the courts in Geneva. With total demand of just a few hundred units, this is not a market a large technology company would be likely to serve.

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Jonathan Zittrain is a Visiting Professor at the Stanford School of Law. In his presentation he raised a number of concerns about current trends in online behavior. He suggested that these developments may undermine the practice of ‘civic technologies’, where unconnected individuals voluntarily come together to achieve something they could not do individually. 

The web is now full of opportunities to engage in tasks that somehow benefit a company or organization. At the most skilled end of the spectrum, there are sites such as Innocentive, a market place that organizations use to post specific problems they need solved; anyone can respond with their solution to win a cash prize. Then there are companies like LiveOps which draw their entire workforce from internet users who engage in call-centre tasks from home. There are also unskilled tasks available in exchange for extremely small amounts of pay; for example, Mechanical Turk gets workers to complete Human Intelligence Tasks (HITs) such as labeling photos. ESP Game offers no pay at all but gets users to participate in its goal to label web images by turning this into a competitive game. Then there are activities we might not even realize could be beneficial to someone else – for example, creating hyperlinks in material you put online helps search engines to rank pages effectively.

Jonathan posited two kinds of concerns about these activities. Relating to participants themselves he is concerned about:

  • Alienation: participants do not get to see the outcome of their work, but view a tiny part of the whole
  • Moral valence: participants often have no idea who is hiring them and for what purpose
  • Misappropriation: participants have no say in how their work is used
  • Lack of rights: there is no protection for online workers – an individual can get laid off from LiveOps at any time, regardless of their time investment

He also set out some systemic concerns:

  • Given the conditions of moral valence and misappropriation, the door is open for online users to be complicit in totalitarian government efforts to use the net to monitor and suppress (imagine Mechanical Turk being used to match protestor photos with citizen databases)
  • There is likely to be a ‘race to the bottom’ – companies wanting to get tasks done in this way will operate wherever regulation protecting ‘workers’ is most lax
  • Monetization of online tasks could mean the crowding out of voluntary contributions to the internet. Would so many people have freely devoted time to Wikipedia had there been a rival site offering pay for each entry?

Jonathan acknowledged that these are tough issues to address, but suggested a number of responses including: finding ways to apply labor standards so that those who invest a lot of time working on something like LiveOps have some protection; allowing workers to take their experience with them, so that it counts elsewhere if they get laid off; forcing companies to disclose the intended outcome of the overall task to enable users to make more informed decisions about how they use their time.

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