It's the middle of the night when Maina Kiai receives an urgent plea from a human rights advocate in Russia. A recent draft law threatens to block civil society organizations from accessing foreign funding, cutting off their financial lifeline and exposing them to close monitoring by the state. Their work reporting on the government's moves to choke public dissent and suppress free speech is in jeopardy if this law is passed by the Russian legislature.

As the special rapporteur on the rights of peaceful assembly and association for the United Nations, Kiai's job is to collect first-hand information on human rights abuses and bring it to the attention of the international community.

Kiai is one of about 50 lawyers, experts and advocates around the world who volunteer their time as special rapporteurs for the U.N. Human Rights Council. With mounting case loads, a limited staff and shrinking budgets, special rapporteurs are left with little support to fight injustice and aid victims of some of the gravest human rights abuses.

In search of new tools to empower their work, the rapporteurs are now tapping the academic and innovative resources at Stanford to help them do their jobs better.

Harnessing the power of technology

Professor Jeremy Weinstein led the August workshop on new technologies and human rights monitoring. Photo credit: Sarina Beges

Recognizing that technology can increase productivity and efficiency, Stanford’s Jeremy M. Weinstein organized a workshop to bring technologists together with the rapporteurs and other experts to explore how new technologies can help them magnify their impact.

Weinstein, an associate professor of political science and senior fellow at the Freeman Spogli Institute for International Studies (FSI) at Stanford, pushed for the use of new technologies as tools for promoting human rights and democracy when he served as the director of democracy and development on the National Security Staff of the White House.

“Special Rapporteurs occupy a unique position, with the legitimacy and mandate of the United Nations behind them as they track human rights abuses around the world," Weinstein said. "New technologies have the potential to amplify their voices, extend their reach, and ensure that citizens around the world have access to this valuable mechanism.”

Weinstein says the rapporteurs can use simple technologies such as database management systems and mobile phone applications to manage the volume of inquiries they receive, increase their response time to victims’ needs and build political support for their recommendations.

Juan Méndez, the rapporteur responsible for tracking torture and other abuses, receives upwards of 50 complaints a day from citizens and NGOs around the world. He wants a way to better organize, process and prioritize inquiries that would allow him to respond to victims in a more strategic, timely and systematic way.

"We have been self conscious of the need to apply new technologies and we are always looking for better ways of applying technology," Méndez said. "In my case, there is quite a learning curve to understand what the new technologies are and how they might work."

One of the most powerful tools for a special rapporteur is the country visit where they spend two to three weeks in a country of concern, visiting local nongovernmental organizations, meeting with government officials, holding press conferences and arranging visits with victims. Special rapporteurs must be invited by the host government to visit and countries with some of the most egregious human rights abuses on record - such as Iran and Zimbabwe - deny them access.

Due to the sensitivity of their findings, special rapporteurs are granted independence and impartiality in their jobs as they often have to say things that make governments uncomfortable. Sharing their findings is a challenge. Other than media coverage, the rapporteurs don’t have easy access to a large audience or the resources to disseminate their findings and recommendations widely in local languages.

But social media tools such as Facebook and Twitter could help heighten their profiles and improve communication with the public. During country missions, for instance, tweets and Facebook posts could easily advertise their visits to attract media and share their findings.

Tapping Stanford's technical edge

Since returning to Stanford where he is a resident faculty member at FSI's Center on Democracy, Development, and the Rule of Law (CDDRL), Weinstein has been using the university's technical edge to benefit those working to advance democratic practices.

Technologists and human rights leaders gathered at Stanford’s d.school to innovate and create new technologies for U.N. special rapporteurs. Photo credit: Sarina Beges

Teaming up with the Brookings Institution and Google, CDDRL hosted an August workshop to bring together four special rapporteurs, civil society activists, technologists, and government donors to brainstorm how to best pair human rights monitors with the technology they need to be more effective in their work.

"What we’ve done is bring together a group of people who normally don’t talk to each other and got them to think about the subject from various users' points of view - the human rights victim, the civil society activist, the governments, and the special rapporteurs themselves,” said Ted Piccone, a senior fellow and deputy director for foreign policy at the Brookings Institution and author of a new book, Catalysts for Change: How the UN’s Independent Experts Promote Human Rights . “But we also have experts from technology, from human rights organizers, from think tanks and research organizations, so the combination of smarts and ideas in that mix is fantastic."

The second day of the workshop was held at Stanford's d. school – the Hasso Plattner Institute of Design – where participants put the needs of the user at the center of the design process. Armed with an endless supply of markers, sticky notes and whiteboards, participants divided into groups to brainstorm how technology can assist the special rapporteurs with their mounting caseloads.

The ideas laboratory

Bringing the human rights and technology communities together underscored the gap that exists between the two worlds. Few of the special rapporteurs were using or familiar with technology tools ranging from social media, database management and encryption software.

While the digital divide may be large for some, it was evident from the technologists in the room that there are an abundance of innovative technologies to validate, manage and interpret data for special rapporteurs’ use.

"I would really love a streaming analysis, so public information out there is streamed to me live," said Kiai, the special rapporteur who focuses on assembly and association rights. "I would also like to have a website that can be accessed by activists around the world as a way to communicate and send updates to me."

Sanjana Hattotuwa demonstrates a mock-up of the Web-based dashboard designed for the special rapporteurs. Photo credit: Sarina Beges

One of the ideas presented by Sanjana Hattotuwa, a special advisor to the ICT4Peace Foundation based in Geneva, is a mobile application that would allow anyone anywhere in the world to utilize audio, video, or text to submit a report of a human rights abuse.

"They could track it with a confirmation number, and it's a very easy way of submitting information to the special rapporteurs," said Hattotuwa. This could be a very promising innovation for victims to submit reports from the ease of a mobile device, and to bring them to the attention of the special rapporteurs in real time.

Hattotuwa said data obtained through this app could be fed into a Web-based dashboard system that would feature a world map highlighting where the reports are coming from, allowing the special rapporteur to process and visualize information. The dashboard would also feature a curated news feed.

While the special rapporteurs left the workshop more informed of these new tools and with some tangible ideas of how to enhance their work, many questions remained about the costs and training required for the users, as well as how to build political support for a future with more visible and accessible special rapporteurs.

"I think that there will always be institutional constraints - political constraints - things that we need to work through," said Méndez, the rapporteur who tracks torture cases. "But the four rapporteurs that are here these two days can actually carry the message of technology's use to the U.N. and try to resolve them."

Bringing the two worlds together for this workshop helped close the digital gap and introduce the potential that technology represents to the human rights community and beyond.

"What struck me most is how much there is out there, and how hard it is for us without context, to understand the tech world and how useful it can be," said Kiai. "So that of itself was a revelation."

Philanthropist and software giant Bill Gates spoke to a Stanford audience last week about the importance of foreign aid and product innovation in the fight against chronic hunger, poverty and disease in the developing world.

His message goes hand-in-hand with the ongoing work of researchers at Stanford’s Freeman Spogli Institute for International Studies. Much of that work is supported by FSI’s Global Underdevelopment Action Fund, which provides seed grants to help faculty members design research experiments and conduct fieldwork in some of the world’s poorest places.

Four FSI senior fellows – Larry Diamond, Jeremy Weinstein, Paul Wise and Walter Falcon – respond to some of the points made by Gates and share insight into their own research and ideas about how to advance and secure the most fragile nations.

Without first improving people’s health, Gates says it’s harder to build good governance and reliable infrastructure in a developing country. Is that the best way to prioritize when thinking about foreign aid?

Larry Diamond: I have immense admiration for what Bill Gates is doing to reduce childhood and maternal fatality and improve the quality of life in poor countries.  He is literally saving millions of lives.  But in two respects (at least), it's misguided to think that public health should come "before" improvements in governance.  

First, there is no reason why we need to choose, or why the two types of interventions should be in conflict.  People need vaccines against endemic and preventable diseases – and they need institutional reforms to strengthen societal resistance to corruption, a sociopolitical disease that drains society of the energy and resources to fight poverty, ignorance, and disease.  

Second, good governance is a vital facilitator of improved public health.  When corruption is controlled, public resources are used efficiently and justly to build modern sanitation and transportation systems, and to train and operate modern health care systems.  With good, accountable governance, public health and life expectancy improve much more dramatically.  When corruption is endemic, life-saving vaccines, drugs, and treatments too often fall beyond the reach of poor people who cannot make under-the-table payments. 

Foreign aid has come under criticism for not being effective, and most countries have very small foreign aid budgets. How do you make the case that foreign aid is a worthy investment?

Jeremy M. Weinstein: While foreign aid may be a small part of most countries’ national budgets, global development assistance has increased markedly in the past 50 years. Between 2000 and 2010, global aid increased from $78 billion to nearly $130 billion – and the U.S. continues to be the world’s leading donor.

The challenge in the next decade will be to sustain high aid volumes given the economic challenges that now confront developed countries. I am confident that we can and will sustain these volumes for three reasons.

First, a strong core of leading voices in both parties recognizes that promoting development serves our national interest. In this interconnected world, our security and prosperity depend in important ways on the security and prosperity of those who live beyond our borders.

Second, providing assistance is a reflection of our values – it is these humanitarian motives that drove the unprecedented U.S. commitment to fighting HIV/AIDS during the Bush Administration.

Perhaps most importantly, especially in tight budget times, development agencies are learning a great deal about what works in foreign assistance, and are putting taxpayers’ dollars to better use to reduce poverty, fight disease, increase productivity, and strengthen governance – with increasing evidence to show for it.

Some of the most dire situations in the developing world are found in conflict zones. How can philanthropists and nongovernmental organizations best work in places with unstable governments and public health crises? Is there a role for larger groups like the Gates Foundation to play in war-torn areas?

Paul H. Wise: As a pediatrician, the central challenge is this: The majority of preventable child deaths in Sub-Saharan Africa and in much of the world occur in areas of political instability and poor governance. 

This means that if we are to make real progress in improving child health we must be able to enhance the provision of critical, highly efficacious health interventions in areas that are characterized by complex political environments – often where corruption, civil conflict, and poor public management are the rule. 

Currently, most of the major global health funders tend to avoid working in such areas, as they would rather invest their efforts and resources in supportive, well-functioning locations.  This is understandable. However, given where the preventable deaths are occurring, it is not acceptable. 

Our efforts are directed at creating new strategies capable of bringing essential services to unstable regions of the world.  This will require new collaborations between health professionals, global security experts, political scientists, and management specialists in order to craft integrated child health strategies that respect both the technical requirements of critical health services and the political and management innovations that will ensure that these life-saving interventions reach all children in need.

Gates says innovation is essential to improving agricultural production for small farmers in the poorest places. What is the most-needed invention or idea that needs to be put into place to fight global hunger?

Walter P. Falcon: No single innovation will end hunger, but widespread use of cell phone technology could help.

Most poor agricultural communities receive few benefits from agricultural extension services, many of which were decimated during earlier periods of structural reform. But small farmers often have cell phones or live in villages where phones are present.

My priority innovation is for a  $10 smart phone, to be complemented with a series of very specific applications designed for transferring knowledge about new agricultural technologies to particular regions.  Using the wiki-like potential of these applications, it would also be possible for farmers from different villages to teach each other, share critical local knowledge, and also interact with crop and livestock specialists.

Language and visual qualities of the applications would be key, and literacy problems would be constraining.  But the potential payoff seems enormous.