Using Technology to Catalyze Large-scale Social Change
Abstract
Since 2004, Omidyar Network, the philanthropic investment firm of eBay founder, Pierre Omidyar, has been investing in market-based efforts with the potential for large-scale, catalytic social impact. Technology is a significant focus of its work, as it can greatly improve the quality of life, reaching millions of people efficiently and easily. Matt Halprin, partner, and Stephen King, director, Investments, will discuss the organization's pioneering approach to philanthropy, the developing world context for technology, and innovative examples of liberation technology from the field.
Matt Halprin, Partner
Matt leads Omidyar Network's Media, Markets & Transparency initiative, supporting technologies that promote transparency, accountability, and trust across media, markets, and government. Within this initiative, his team pursues investments in Social Media, Marketplaces, and Government Transparency. In his role as Partner, Matt builds Omidyar Network’s team of talented investment professionals and works with portfolio organizations to help them succeed.
Matt has more than 20 years of business experience, including six at eBay. As Vice President, Global Trust and Safety at eBay, he led a team of 90 statisticians, policy managers, and product managers. He also helped coordinate the efforts of 2,000 customer support personnel to increase revenue while minimizing fraud and other trust-reducing behavior. Prior to eBay, Matt served as a Partner and Vice President at the Boston Consulting Group, where he worked with technology clients on issues of corporate strategy and corporate development. Previously, Matt was Vice President of Marketing and Business Development at Quadlux, a VC-backed developer of technology-based ovens that was later sold to GE and Hobart.
Matt is on the Boards of Wikimedia Foundation (Wikipedia), Sunlight Foundation, DonorsChoose.org, Goodmail Systems and Management Leadership for Tomorrow, which supports the next generation of minority leaders in the United States. He graduated with High Distinction as a Baker Scholar from Harvard Business School and holds a BS in mechanical engineering from Stanford University.
Stephen King, Director, Investments
Stephen brings Omidyar Network exceptional experience in applying media and technology to create positive social impact. Based in London, Stephen focuses on expanding our efforts outside the U.S. in the Social Media and Government Transparency investment areas. He also makes investments across all areas within the Media, Markets & Transparency initiative.
Prior to Omidyar Network, Stephen served as the Chief Executive of the BBC World Service Trust, where he led a period of sustained growth that included building programs in more than 40 countries in the developing world. Stephen helped establish the Trust’s international reputation as one of the largest and most successful organizations using media and communications to improve the lives of the world’s poor and promote better governance and transparency worldwide. Prior to the BBC, Stephen was the Executive Director of the International Council on Social Welfare, an international organization working to promote social development. Stephen has also held positions with nonprofit organizations HelpAge International, Help the Aged, and Voluntary Service Overseas.
Stephen is a board member of CARE International in the U.K. He holds an MA in Oriental and African Studies from the University of London.
Summary of the Seminar
Matt Halprin is a Partner leading Omidyar Network's Media and Stephen King is the Director of Investments and is based in London. They introduced us to the work of Omidyar Network which invests in market-based efforts to give people the technology tools they need to improve their lives.
The network was set up in 2004 by Pierre Omidyar, founder of eBay, and his wife Pam. It comprises both a venture capital fund and a grant-making foundation. The network has a strong focus on individual empowerment and is committed to market-based solutions, believing that business is one of the best mechanisms for achieving sustainable social impact. Omidyar looks to invest in projects that have potential to impact large numbers of people and that show signs of real innovation - for example, new business models or new markets.
So far $307 million has been committed, with $138 million going to for-profit investments and $169 million to non-profit grants. There are two broad areas of focus:
- Access to capital: This encompasses projects around microfinance, entrepreneurship and property rights.
- Media, markets and transparence: This encompasses projects around social media, marketplaces and government transparency. Omidyar are particularly interested in the role of journalism in ensuring accountability of governments.
Projects in the Unities States include:
- The Sunlight Foundation - works to make information about Congress and Federal government more accessible and meaningful to citizens; created the first searchable site for all federal government contracts to monitor where money is going.
- Global Integrity - uses quantitative and qualitative analysis to provide a scorecard tracking governance and corruption in different countries.
In the developing world, Omidyar looks to supports access to greater information and government transparency, which it views as key drivers of prosperity. The network is supporting global organizations, national partners in three African countries (Nigeria, Ghana and Kenya) and is establishing a pan-African mechanism for smaller grants. Current global projects include:
- Ushahidi - an open source platform to report and share data in the aftermath of a crisis. Omidyar will be working to help Ushahidi to build traffic to the site and to tackle the challenge of verifying reports.
- Infonet - a web portal that acts as an information hub for all national and devolved budgets in Kenya; currently used by NGOs, citizen groups and the media.
- Mzalendo - a one stop shop for citizens to track the activities of parliamentarians in Kenya.
- FrontlineSMS - a two way communication tool using laptops and mobile phones for organizations without internet access.
Wallenberg Theater
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Aiding Latin America's Poor
(excerpt) Social policy in Latin America has traditionally failed to benefit the poor. Throughout most of the twentieth century, the main redistributive efforts in the region went into building welfare states. Yet unlike their European counterparts, these Latin American welfare states are highly “truncated,” meaning that whatever their nominal degree of universality, in fact they only cover those with formal employment. The poor, being mostly outside the formal sector of the economy, are outside the ambit of the welfare state as well. Latin American social-insurance programs—maternity and family benefits, health insurance, old-age pensions, and disability benefits—typically began as emoluments meant for relatively small groups such as state employees, armed-forces personnel, and those working in certain favored industries. The welfare state’s coverage gradually expanded throughout the twentieth century until most formal workers came under its umbrella, though even then agricultural workers were almost always left out.
Once nominally financed by contributions, most of these programs are now in fact funded more or less directly by taxes. Because “the regressivity in social insurance schemes has not been helped by any significant progressivity in tax financing,” these schemes foster a “reverse Robin Hood effect” in which the poor are made to pay for the benefit of the rich. Latin American social policy, in other words, has mostly worked backwards, making preexisting economic and social inequalities wider rather than narrower.
Alberto Díaz-Cayeros is associate professor of international relations and Pacific studies and director of the Center for U.S.-Mexican Studies at the University of California, San Diego. Beatriz Magaloni is associate professor of political science at Stanford University. This essay is based on a paper presented at an April 2009 conference in Bratislava funded by the United Nations Democracy Fund.
Philosophy, Politics, Democracy: Selected Essays
Over the past twenty years, Joshua Cohen has explored the most controversial issues facing the American public: campaign finance and political equality, privacy rights and robust public debate, hate speech and pornography, and the capacity of democracies to address important practical problems. In this highly anticipated volume, Cohen draws on his work in these diverse topics to develop an argument about what he calls, following John Rawls, "democracy's public reason." He rejects the conventional idea that democratic politics is simply a contest for power, and that philosophical argument is disconnected from life. Political philosophy, he insists, is part of politics, and its job is to contribute to the public reasoning about what we ought to do.
At the heart of Cohen's normative vision for our political life is an ideal of democracy in which citizens and their representatives deliberate about the requirements of justice and the common good. It is an idealistic picture, but also firmly grounded in the debates and struggles in which Cohen has been engaged over nearly three decades. Philosophy, Politics, Democracy explores these debates and considers their implications for the practice of democratic politics.
Giving Farmers a Voice
Abstract
Improving the productivity of small farmers is essential for economic development in most poor countries. Providing access to timely and relevant information could improve the opportunities available to farmers. However, there are significant challenges related to literacy, infrastructure, access to technology and social, cultural, institutional and linguistic gaps between producers and consumers of knowledge. The increased adoption of mobile phones is rapidly reducing the physical barriers of access. Providing voice-based services via low-cost handsets could empower farmers to become producers as well as consumers of knowledge. In this talk, I discuss several applications my students and I are developing to explore this potential. Avaaj Otalo (Gujarati for "voice stoop") is the voice-based equivalent of an online discussion board. Farmers and agricultural experts call a toll-free line to ask questions, provide answers, and listen to each others questions, answers and experiences. We conducted a six-month trial deployment of Avaaj Otalo with fifty farmers in Gujarat, India. Farmers found it useful to learn both from experts and other farmers, sharing advice on many topics - including the best time to sow fodder, recipes for organic pesticides, and homemade devices to scare away wild pigs at night. Digital ICS allows coffee cooperatives to monitor quality and organic certification requirements, and to be more responsive to farmers' needs. Field inspectors use mobile phones to document growing conditions and record farmers questions and comments through a combination of text, audio and images. In a six-month trial deployment, the system significantly reduced operational costs, saving the cooperative approximately $10,000 a year. The cooperative also obtained richer feedback from its members, which can be used for targeting extension, improving decision-making and reaching out to consumers. In both of these systems, voice provides not only an accessible interface to information, but a medium for aggregating and representing knowledge itself. We found this approach more suitable for engaging communities more comfortable with oral forms of communication, for whom text and structured data represent significant barriers to expression. Most importantly, we have found that rural communities have a deep desire to be "heard", and simply need the tools required to define and achieve "development" on their own terms.
Tapan Parikh's research focuses on the use of computing to support sustainable economic development across the World. I want to learn how to build appropriate, affordable information systems; systems that are accessible to end users, support learning and reinforce community efforts towards empowerment, economic development and sustainable use of natural resources. Some specific topics that I am interested in include human-computer interaction (HCI), mobile computing and information systems supporting microfinance, smallholder agriculture and global health
Summary of the Seminar
Tapan Parikh, of UC Berkeley School of Information, spoke about a number of projects that are using mobile phone based technology to give small businesses the information they need to improve productivity. He argued that voice technology has distinct advantages over text, because it overcomes challenges of illiteracy while responding to a strong need people feel to be heard.
Information is key for economic development and empowerment. But information is worthless unless it is also useable (leads to decisions the business owner can actually take), trusted (comes from a source he respects) and relevant (speaks about the issues he is facing). For information to be really empowering, it must also be two way: there must be ways for individuals to create content themselves.
Tapan described three current projects he is involved in:
Hisaab: Microfinance groups in India often suffer from poor paper based record keeping, making it difficult for the group to track loans and repayments. The Hissab software was designed with an interface suitable for those who may be illiterate and/or new to computing. The use of voice commands and responses in the local language, Tamil, prevented the software from feeling remote and inaccessible and contributed to the success of this initiative.
Avaaj Otalo: Agricultural extension workers provide advice to farmers on pests, new techniques etc to help improve yields. But often they have limited reach, visiting areas only rarely, or perhaps lacking the expertise to respond to all the problems they encounter. Avaaj Otalo is a system for farmers to access relevant and timely agricultural information over the phone. By dialing a phone number and navigating through simple audio prompts, farmers can record questions, respond to others, or access content published by agricultural experts and institutions. The service has been hugely popular, with farmers willing to spend time listening to large amounts of material to find what they want. The opportunity to be broadcast was a major attraction, reflecting the desire to be heard and to create media rather than be a passive consumer of it.
Digital ICS: Smallholders' compliance with organic, fair-trade and quality requirements is usually measured via paper based internal inspections. The data uncovered by these is vital but often lost. Digital ICS is a mobile phone based application that allows inspectors to fill out the survey digitally, enhance it with visual evidence (e.g. from camera phones) and upload it onto a web application. This is being piloted with coffee farmers in Mexico. A key finding from the work is that farmers want to know who ends up drinking their coffee, what they pay for it and what they think about it. Greater links between producers and consumers may therefore be another area for this project to investigate.
Wallenberg Theater
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FrontlineSMS:Medic - Democratizing mHealth for the Developing World on Their Terms Not Ours
FrontlineSMS:Medic is a Palo Alto based tech nonprofit startup that began in early 2009 with several Stanford undergraduates and graduate students at the helm. The concept behind the group's software suite is simple: free intuitive mobile phone and computer applications built upon free and open source packages, such as OpenMRS and FrontlineSMS, to allow clinics and hospitals in the developing world to use mobile phones for healthcare services in resource poor settings. Their work has already broken rapidly out of their first pilot site in Malawi and now 2.2 million patients are being covered by their software in Uganda, Tanzania, Cameroon, Kenya, Burundi, Guatemala, Honduras, India and Bangladesh. Their service partners include Partners in Health, Clinton HIV/AIDS Initiative, and Village Health Works.
Wallenberg Theater
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The Future of Real-Existing Democracy
Philippe C. Schmitter has been on the faculty of the European University Institute (EUI) from 1996 to 2004, after ten years at Stanford University. He was educated at Dartmouth College, the National Autonomous University of Mexico, the University of Geneva and received his Ph.D. from the University of California, Berkeley. He taught for many years at the University of Chicago (1967-1982) and held visiting appointments at the University of Brazil in Rio de Janeiro, the Institute for the Integration of Latin America in Buenos Aires, Harvard University, the Universities of Geneva, Zürich, Paris and Mannheim, the Wissenschaftszentrum in Berlin, the Institut d'Etudes Politiques in Paris, the Fundacion Juan March in Madrid and the Instituto de Ciencias Sociais in Lisbon. Before coming to Stanford in 1986, he spent the previous four years as a professor at the EUI. Currently, he has been a recurrent visiting professor at the Central European University in Budapest, at the Istituto delle Scienze Humanistiche in Florence and at the University of Siena.
Schmitter has conducted research on comparative politics and regional integration in both Latin America and Western Europe, with special emphasis on the politics of organized interests. His dissertation dealt with the rise and persistence of corporatism in Brazil and his early work focused on the role of this mode of interest intermediation in Latin America and Western Europe. With Gerhard Lehmbruch, he edited Trends Toward Corporatist Intermediation and Patterns of Corporatist Policy-Making. He is the co-author (with Guillermo O=Donnell) of Transitions from Authoritarian Rule: Prospects for Democracy (4 vols.) and is currently completing a book on Essaying the Consolidation of Democracy. In recent years, he has devoted increasing attention to the "emerging polity@ of the European Community, first in a co-authored book on Governance in the European Union (with Gary Marks, Fritz Scharpf and Wolfgang Streeck) and in a book entitled: How to Democratize the European Union ....and Why Bother? With Alexandre Trechsel, he has written a Green Paper for the Council of Europe on The Future of Democracy in Europe.
He has been the recipient of numerous professional awards and fellowships, including a Guggenheim in 1978, and has been vice-president of the American Political Science Association. He was honoured with the award for lifetime achievement in European politics by the ECPR in 2008, and with the award for lifetime achievement in the study of European integration by EUSA, the Mattei Dogan Prize of the IPSA and the Johan Skytte Prize by Uppsala University - all in 2009. His greatest achievement, however, was to have been rejected twice for membership in the political science section of the American Academy of Arts and Sciences.
Encina Ground Floor Conference Room
Philippe C. Schmitter
CDDRL
Stanford University
Encina Hall
616 Serra Street
Stanford, CA 94305-6055
Philippe C. Schmitter is a visiting scholar at CDDRL during winter quarter 2010. Since 1967 he has been successively assistant professor, associate professor and professor in the Politics Department of the University of Chicago, then at the European University Institute (1982-86) and at Stanford (1986-96). He was Professor of Political Science at the European University Institute in Florence, Department of Political and Social Sciences until September 2004. He is now Emeritus of the Department of Political and Social Sciences at the European University Institute.
He has been visiting professor at the Universities of Paris-I, Geneva, Mannheim and Zürich, and Fellow of the Humboldt Foundation, Guggenheim Foundation and the Palo Alto Centre for Advanced Studies in the Behavioral Sciences.
He has published books and articles on comparative politics, on regional integration in Western Europe and Latin America, on the transition from authoritarian rule in Southern Europe and Latin America, and on the intermediation of class, sectoral and professional interests.
His current work is on the political characteristics of the emerging Euro-polity, on the consolidation of democracy in Southern and Eastern countries, and on the possibility of post-liberal democracy in Western Europe and North America.
Recently, Professor Schmitter was awarded the The Johan Skytte Prize in political science (2009).
He earned his PhD from the University of California at Berkeley.
New books released by CDDRL faculty
Philosophy, Politics, Democracy: Selected Essays, released Oct 2009 (by Joshua Cohen): Over the past twenty years, Joshua Cohen has explored the most controversial issues facing the American public: campaign finance and political equality, privacy rights and robust public debate, hate speech and pornography, and the capacity of democracies to address important practical problems. In this highly anticipated volume, Cohen draws on his work in these diverse topics to develop an argument about what he calls, following John Rawls, "democracy's public reason." He rejects the conventional idea that democratic politics is simply a contest for power, and that philosophical argument is disconnected from life. Political philosophy, he insists, is part of politics, and its job is to contribute to the public reasoning about what we ought to do.
When the People Speak: Deliberative Democracy and Public Consultation: All over the world, democratic reforms have brought power to the people, but under conditions where the people have little opportunity to think about the power that they exercise. In this book, James S. Fishkin combines a new theory of democracy with actual practice and shows how an idea that harks back to ancient Athens can be used to revive our modern democracies. The book outlines deliberative democracy projects conducted by the author with various collaborators in the United States, China, Britain, Denmark, Australia, Italy, Bulgaria, Northern Ireland, and in the entire European Union. These projects have resulted in the massive expansion of wind power in Texas, the building of sewage treatment plants in China, and greater mutual understanding between Catholics and Protestants in Northern Ireland. The book is accompanied by a DVD of "Europe in One Room" by Emmy Award-winning documentary makers Paladin Invision. The film recounts one of the most challenging deliberative democracy efforts with a scientific sample from 27 countries speaking 21 languages.
Coethnicity: Diversity and the Dilemmas of Collective Action, released Aug 2009 (edited by James Habyarimana, Macartan Humphreys, Daniel N. Posner, Jeremy M. Weinstein): Ethnically homogenous communities often do a better job than diverse communities of producing public goods such as satisfactory schools and health care, adequate sanitation, and low levels of crime. Coethnicity reports the results of a landmark study that aimed to find out why diversity has this cooperation-undermining effect. The study, conducted in a neighborhood of Kampala, Uganda, notable for both its high levels of diversity and low levels of public goods provision, hones in on the mechanisms that might account for the difficulties diverse societies often face in trying to act collectively. Research on ethnic diversity typically draws on either experimental research or field work. Coethnicity does both. By taking the crucial step from observation to experimentation, this study marks a major breakthrough in the study of ethnic diversity.
Political Liberalization in the Persian Gulf: The countries of the Persian (or Arab) Gulf produce about thirty percent of the planet's oil and keep around fifty-five percent of its reserves underground. The stability of the region's autocratic regimes, therefore, is crucial for those who wish to anchor the world's economic and political future. Yet despite its reputation as a region trapped by tradition, the Persian Gulf has taken slow steps toward political liberalization. The question now is whether this trend is part of an inexorable drive toward democratization or simply a means for autocratic regimes to consolidate and legitimize their rule. In this volume, Joshua Teitelbaum addresses the push toward political liberalization in the Persian Gulf and its implications for the future, tracking eight states as they respond to the challenges of increased wealth and education, a developing middle class, external pressures from international actors, and competing social and political groups.
Promoting Democracy and the Rule of Law: American and European Strategies, released Aug 2009 (edited by Amichai Magen, Thomas Risse, and Michael A. McFaul): European and American experts systematically compare US and EU strategies to promote democracy around the world -- from the Middle East and the Mediterranean, to Latin America, the former Soviet bloc, and Southeast Asia. In doing so, the authors debunk the pernicious myth that there exists a transatlantic divide over democracy promotion.
Democracy and Authoritarianism in the Postcommunist World, ships Dec 2009 (edited by Valerie Bunce, Michael A. McFaul, Kathryn Stoner): This volume brings together a distinguished group of scholars working on Eastern Europe and the former Soviet Union to examine in depth three waves of democratic change that took place in eleven different former Communist nations. The essays draw important conclusions about the rise, development, and breakdown of both democracy and dictatorship in each country and together provide a rich comparative perspective on the post-Communist world.
Advancing Democracy Abroad: Why We Should and How We Can, ships Nov 2009 (by Michael A. McFaul): This book offers examples of the tangible benefits of democracy – more accountable government, greater economic prosperity, and better security – and explains how Americans can reap economic and security gains from democratic advance around the world. In the final chapters of this new work, McFaul provides past examples of successful democracy promotion strategies and offers constructive new proposals for supporting democratic development more effectively in the future.
Global Justice, Individual Autonomy and Institutional Legitimacy
Nicole Hassoun (Ph.D. University of Arizona) is an assistant professor in philosophy and international relations at Carnegie Mellon University. Last year she was an American Association fellow and she has held visiting positions at the University of North Carolina in Chapel Hill and Duke University. Nicole writes primarily in political philosophy and ethics, and focuses in particular on global economic and environmental justice. She is also interested in methodological issues in philosophy and the other social sciences. Nicole has published articles in environmental and bioethics and has been invited to give talks at Georgetown University, the University of Washington (Seattle), the University of Colorado (Boulder), Kwazulu-Natal University (South Africa), and the University of Alberta (Canada) amongst others.
Workshop co-sponsored by the Department of Political Theory
Encina Ground Floor Conference Room