Kris Cheng is not your average senior at Stanford University, studying Energy Resources Engineering and traveling to places as diverse as rural Mongolia to research solar technology uses for nomadic communities. He is a self-taught photographer with an eye for the dramatic, capturing subjects in their natural environment but posed to enhance the style, expression, and intensity of the human condition. Kris's portraits explore the intimacy of his subjects, while also depicting the harsh realities of poverty and underdevelopment. This budding photographer captured the attention of the Center on Democracy, Development, and the Rule of Law, when he submitted the winning photograph in a competition sponsored by the Center. 

The CDDRL photo competition was intended to encourage students, faculty, and staff, to submit their original photos, which illustrate themes central to CDDRL's research mission. The selection committee was impressed by the diversity and professionalism of the entries received depicting scenes of democratic expression, abject poverty, and new technology use, among others. From  over 60 entries, Kris Cheng's image of a small boy gazing into a trash-clogged river in an unincorporated slum outside of Manila in the Philippines was selected. His imagery captured both the challenges and opportunities of the work we are engaged in and his technical style left the selection committee wanting to know more about this young photographer.

I sat down with this incredibly humble engineer who is an avid outdoorsman with a penchant for adventure sports and extreme environments, to discuss his winning photograph, the journey that brought him to where he is today, and his plans for photography going forward.  

Q: Kris, tell me a little bit about yourself and when you first embraced photography.

A: I started becoming interested in photography as a hobby at the end of high school when I was a senior.  I went all over taking photos, traveling, and kept taking more photos and was continuously improving. Overtime, it became a passion and something that I am intimately attached with - second nature, in a sense.

Q: Did you ever have any formal training in photography or is it all the learn as you go method?

A: I adopted the learn as you go approach to photography, taking a lot of photographs, searching the Internet to find images I like and exploring why I liked those certain images. Being self-taught, I found the Internet to be an amazing resource to learn from other photographs, replicate others, imitate other styles, and gain new techniques and insights to apply to my own work. Photography is a creative process that doesn't lend well to a rigid school environment, so for me it's been learning by doing. See what you like and don't like, and always keep maximizing or minimizing those characteristics. It's an iterative approach.  

All of my favorite photographers were more or less untrained - Joey Lawrence and Chase Jarvis are among the photographers I follow the most.  

Q: Stylistically, how would you describe your genre of photography? Your photographs are remarkable in the way you incorporate light and reflections, please tell me more about how you achieve this effect.

A: I do a more stylized and dramatic form of photography that I guess you could call elaborate portraiture. Everything I do is more or less planned. I get an idea in my mind for how I want them (the subjects) to look and pose based on what they have been doing. In this sense, it is not artificial, but rather trying to bring out certain qualities I see in the subject.  I use a wide range of lighting equipment, such as remotely triggered external flashes to achieve the effects in my pictures depending on the location. My travel-sized lights are not nearly as powerful as the sun, so I had to wait until a golden period around sunset each day when I could achieve the desired lighting effects.  

Q: Do you have a particular niche?

A: I do a wide range of photography, including fashion, nature, and commercial work. I don't have a particular niche per se, but I do have a very distinct style evident in all of my photos.

Q: How do you gain the trust of subjects in your photographs to capture them in such intimate and realistic ways? What is the process you go through to gain their confidence?

A: I understand the importance of the human connection and photography is secondary to this, a way of documenting interaction. I went to Mongolia last year to research solar technologies and their applications for nomadic households, namely cooking.  I was working with the non-profit ADRA in integrating one of their entrepreneurial programs for impoverished families and went on a 20-day trip across Western  Mongolia with some Mongolians. All interactions were unplanned, and we stayed with families for a few days at a time to do experiments with solar cooking, gain input, and test out conditions in the field. For me, it was very important to establish a relationship of trust with these Mongolian families and interact using humor as a bridge.

For my type of photography, it is essential to engage with people and make them feel comfortable. After I felt that a mutual sense of trust had been reached, I would let them know that I had a camera and make sure they were comfortable with their photo being captured or if they had particular preferences. I always make it a point to send the prints after they are done, though with nomadic families it's not exactly easy.

Q: That provides a great background to your work in Mongolia but I would love to hear more about your trip to the Philippines where you captured the winning image.  

A: Two summers ago in 2009, I traveled to the Philippines to conduct a feasibility study of biogas integration into a village. That particular picture was taken in an unincorporated slum that was in the process of being transformed into a village by a non-profit called GK just outside Manila.  We spent two days there and it was really hard to get to know people as I was busy with my own work and there were significant language barriers - I didn't have the type of time afforded to me in Mongolia. In this village, I came across a little boy who was looking over the trash filled river that ran through his slum, and it was striking how the boy was interacting with these conditions. Places like these are a common occurrence throughout the Philippines and especially the developing world as a whole, and through the perspective of this boy I was hoping to convey the scene from a more intimate and "local" point of view. These kids play in and around the river like it's nothing, because this is their reality and they know nothing different.

Q: What has been your favorite place to photograph from among your international travels?

A: It partly depends on where I am in terms of photography. The Philippines was a really good stepping point for Mongolia in terms of audacity and planning. I learned a lot from my experiences in the Philippines, and was really able to build and expand on that when I went to Mongolia. I expect this trend to hopefully continue.

Q: Is there a future trip planned?

A: Yes, certainly! Not this summer as I need to stay in the area and get a job, but I am expecting my next trip to be up north to Greenland for a different photographic experience that is particularly focused on nature.

Q: Have you ever considered using your photographs to build awareness and bring attention to development challenges?

A: Photography goes hand in hand with the work I have been doing in international development and I hope that my work is eye-opening for a lot of people. I know there is a lot more I could be doing to make that a focus but at this point in my career I am not sure how far I want to take photography in comparison to other development projects that I feel are more tangible.

Q: But are the two necessarily mutually exclusive? Can't development and photography go hand in hand?

A: I have definitely thought of that and in what ways we can combine the two to use photography in a very new way that can provide a more lasting impact. Documentary photography has no doubt proven to be an enormous force for social change on a variety of occasions, but this is certainly not the only way photography can play a role in development. Photography touches on a very important aspect of the human condition, especially when dealing with issues of empowerment and self-worth, and I think there is much more potential to capitalize on that. Kids with Cameras (an NGO) is a great example.

Q: What are your tools of the trade?

A:  I currently have a Canon 5D Mark II and use a 16-35mm f2.8 and 50 mm f1.4 lens, with a whole range of additional accessories and equipment. I started with an entry level Nikon D50 camera several years ago and slowly worked up my way up. Luckily, my side work freelancing allows for me to pay for my personal work and equipment.

 Q: Tell me more about the professional work you do.

A: My professional work includes freelance commercial work like music photography, portraiture, and magazine profiles. I recently contributed to a feature on eco-fashion for the New York Times, which entailed a sustainable fashion photo shoot. Before, I would just take any job I got and went full steam ahead with it for the sake of experience and (some) money, but now I'm able to be more selective with what I take on.

Q: Have you ever exhibited your photos?

A: Not really, I know a lot of other people have but I do not necessarily like to heavily promote my work. That's not really my style, and I have other commitments to balance. I haven't tried but am open to getting more exposure. To be honest, I haven't done a stellar job of properly displaying my work outside of the Internet.

Q: Do you imagine a future career for yourself as a photographer? Where do you see yourself heading with this hobby for which you are clearly talented?

A: Four years ago, I had no idea where this was going to lead or that it would get me to this point, but I guess that goes with a lot of the things I do. Hopefully, this will be something I can balance with my career, although there were a few moments when I was tempted to drop everything and just become a photographer. Lately, I have gotten into documentary filmmaking because it is a natural progression for a lot of photographers and further allows me to make a real impact with my work to highlight different social issues. It suits me well to travel to all these places where no one wants to, or is willing to go. I thrive in extreme environments.

For more information on Kris Cheng's photography, please visit www.krischeng.com.

The nine other finalists in our CDDRL photo contest include (in no particular order); Thomas Alan Hendee (student), Jorge Olarte Blanco (student), Rachel Quint (student), Francis Fukuyama (staff), Jon Strahl (student), Omar Shakir (student), and Marina Latu (staff). Please reference the gallery below for samples of their winning entries.

A reception honoring our winner and finalists will be held on Friday, January 28 from 11:30-1:00 pm in the lobby of Encina Hall.

The first decade of the 21st century has seen a dramatic reversal of fortune in the relative prestige of different political and economic models. Ten years ago, on the eve of the puncturing of the dotcom bubble, the US held the high ground. Its democracy was widely emulated, if not always loved; its technology was sweeping the world; and lightly regulated "Anglo-Saxon" capitalism was seen as the wave of the future. The United States managed to fritter away that moral capital in remarkably short order: the Iraq war and the close association it created between military invasion and democracy promotion tarnished the latter, while the Wall Street financial crisis laid waste to the idea that markets could be trusted to regulate themselves.

China, by contrast, is on a roll. President Hu Jintao's rare state visit to Washington this week comes at a time when many Chinese see their weathering of the financial crisis as a vindication of their own system, and the beginning of an era in which US-style liberal ideas will no longer be dominant. State-owned enterprises are back in vogue, and were the chosen mechanism through which Beijing administered its massive stimulus. The automatic admiration for all things American that many Chinese once felt has given way to a much more nuanced and critical view of US weaknesses - verging, for some, on contempt. It is thus not surprising that polls suggest far more Chinese think their country is going in the right direction than their American counterparts.

But what is the Chinese model? Many observers casually put it in an "authoritarian capitalist" box, along with Russia, Iran and Singapore. But China's model is sui generis; its ­specific mode of governance is difficult to describe, much less emulate, which is why it is not up for export.

The most important strength of the Chinese political system is its ability to make large, complex decisions quickly, and to make them relatively well, at least in economic policy. This is most evident in the area of infrastructure, where China has put into place airports, dams, high-speed rail, water and electricity systems to feed its growing industrial base. Contrast this with India, where every new investment is subject to blockage by trade unions, lobby groups, peasant associations and courts. India is a law-governed democracy, in which ordinary people can object to government plans; China's rulers can move more than a million people out of the Three Gorges Dam flood plain with little recourse on their part.

Nonetheless, the quality of Chinese government is higher than in Russia, Iran, or the other authoritarian regimes with which it is often lumped - precisely because Chinese rulers feel some degree of accountability towards their population. That accountability is not, of course, procedural; the authority of the Chinese Communist party is limited neither by a rule of law nor by democratic elections. But while its leaders limit public criticism, they do try to stay on top of popular discontents, and shift policy in response. They are most attentive to the urban middle class and powerful business interests that generate employment, but they respond to outrage over egregious cases of corruption or incompetence among lower-level party cadres too.

Indeed, the Chinese government often overreacts to what it believes to be public opinion precisely because, as one diplomat resident in Beijing remarked, there are no institutionalised ways of gauging it, such as elections or free media. Instead of calibrating a sensible working relationship with Japan, for example, China escalated a conflict over the detention of a fishing boat captain last year - seemingly in anticipation of popular anti-Japanese sentiment.

Americans have long hoped China might undergo a democratic transition as it got wealthier, and before it became powerful enough to become a strategic and political threat. This seems unlikely, however. The government knows how to cater to the interests of Chinese elites and the emerging middle classes, and builds on their fear of populism. This is why there is little support for genuine multi-party democracy. The elites worry about the example of democracy in Thailand - where the election of a populist premier led to violent conflict between his supporters and the establishment - as a warning of what could happen to them.

Ironically for a country that still claims to be communist, China has grown far more unequal of late. Many peasants and workers share little in the country's growth, while others are ruthlessly exploited. Corruption is pervasive, which exacerbates existing inequalities. At a local level there are countless instances in which government colludes with developers to take land away from hapless peasants. This has contributed to a pent-up anger that explodes in many thousands of acts of social protest, often violent, each year.

The Communist party seems to think it can deal with the problem of inequality through improved responsiveness on the part of its own hier­archy to popular pressures. China's great historical achievement during the past two millennia has been to create high-quality centralised government, which it does much better than most of its authoritarian peers. Today, it is shifting social spending to the neglected interior, to boost consumption and to stave off a social explosion. I doubt whether its approach will work: any top-down system of accountability faces unsolvable problems of monitoring and responding to what is happening on the ground. Effective accountability can only come about through a bottom-up process, or what we know as democracy. This is not, in my view, likely to emerge soon. However, down the road, in the face of a major economic downturn, or leaders who are less competent or more corrupt, the system's fragile legitimacy could be openly challenged. Democracy's strengths are often most evident in times of adversity.

However, if the democratic, market-oriented model is to prevail, Americans need to own up to their own mistakes and misconceptions. Washington's foreign policy during the past decade was too militarised and unilateral, succeeding only in generating a self-defeating anti-Americanism. In economic policy, Reaganism long outlived its initial successes, producing only budget deficits, thoughtless tax-cutting and inadequate financial regulation.

These problems are to some extent being acknowledged and addressed. But there is a deeper problem with the American model that is nowhere close to being solved. China adapts quickly, making difficult decisions and implementing them effectively. Americans pride themselves on constitutional checks and balances, based on a political culture that distrusts centralised government. This system has ensured individual liberty and a vibrant private sector, but it has now become polarised and ideologically rigid. At present it shows little appetite for dealing with the long-term fiscal challenges the US faces. Democracy in America may have an inherent legitimacy that the Chinese system lacks, but it will not be much of a model to anyone if the government is divided against itself and cannot govern. During the 1989 Tiananmen protests, student demonstrators erected a model of the Statue of Liberty to symbolise their aspirations. Whether anyone in China would do the same at some future date will depend on how Americans address their problems in the present.

The writer is a fellow at the Freeman Spogli Institute for International Studies at Stanford University. His latest book, The Origins of Political Order, will be published in the spring.

CDDRL Director Larry Diamond and Lina Khatib, Program Manager for the Program on Good Governance and Political Reform in the Arab World, weigh in on the popular uprising in Tunisia in two different opinion pieces offering an analysis of the fall of the Ben Ali regime and the prospects for democratic reform during this historic moment. Diamond draws on lessons from failed authoritarian transitions to provide recommendations for Tunisia to build an open society during this transitional period marked by "democratic energy." Khatib likens the Tunisian regime to a "house of cards," describing its rapid collapse and the broader implications across the Arab world.

• Larry Diamond on Tunisia's uncertain transition
• Lina Khatib on Tunisia: the house of cards
  

The toppling of a brutal, corrupt, and long-ruling dictator, Zine el Abidine ben Ali, is an extraordinary achievement for the diverse elements of Tunisian society who came out into the streets in recent weeks to demand change. Ben Ali's startling fall is another reminder of how suddenly political change can come in authoritarian regimes that substitute force, fear, and fraud for legitimacy. Such regimes may appear stable for very long periods of time, but when the people lose their fear and the army refuses to fire on the people, they can unravel very quickly.

Unfortunately, the demise of a dictator does not guarantee the rise of a democracy in its place.  Historically, most authoritarian regimes have given way to a new (and often only slightly reconstituted) autocracy. This has been the principle pattern not only in the successor states to the Soviet Union, but in much of Africa since independence, and in numerous states in Asia and Latin America historically as well. In the Middle East, the odds against a successful democratic transition are particularly long, since there have hardly been any (outside Turkey and Israel) since the end of colonial rule. In Iran in 1979, a popular uprising against a long-serving dictator led not to democracy but rather to an even more odious and murderous form of oppression.

 If Tunisia is to defy the odds, it will need a significant period of time to reform the corrupt rules and institutions of the authoritarian regime and create an open, pluralistic society and party system that is capable of structuring democratic competition. Even if elections for a successor government are pushed out to six months, rather than sixty days, it is highly unlikely that this will provide sufficient time to create even a minimally fair and functional democratic playing field. 

Think of the many components of a democratic election, and Tunisia today is far from having them in place. After decades of fixed and phony elections, Tunisia needs a complete overhaul of its electoral machinery: a new and impartial electoral administration, a new electoral register, and perhaps as well a new electoral system. An energetic program of civic education should help Tunisians understand not only the mechanics of a democratic electoral process but also the underlying norms, rights, and responsibilities of democratic citizenship. This is a long process, but from Poland to Chile to South Africa, civil society organizations have shown that much can be accomplished to lay the foundations for popular democratic awareness and capacity if the models, materials, and resources are made available, and if there is a decent interval of time and political space to do the work. Doing this work-and enabling political parties and candidates to convey their messages-also requires a new and more pluralistic media environment. State control of the electronic and print media must be radically refashioned.  Privately owned media must be allowed to form and function, and critics of the old order must be allowed to enter the arena of ownership.

An effective democratic election requires not just freedom of opposition parties to organize, but time, resources, and training for them to form-or reform-and develop some ability to perform the essential functions of modern parties:  to establish what they stand for, to develop programmatic agendas, to elect leaders and recruit candidates, to forge ties with constituencies, and to survey public opinion and respond with appropriate messages. Trade unions, business chambers, and other civic groups need time as well to purge themselves of corrupting ties to the old order, or form anew, cultivate their natural constituencies, and build an authentic civil society.  Independent think tanks and public opinion surveys can also help to structure and enrich an emergent democratic process, but they as well need time and resources to function effectively.

Free and fair elections-especially in a context where they have never taken place before-also require extensive preparations for domestic monitoring and international observation, so that fraud can be detected and deterred, honest mistakes can be exposed and corrected, and public confidence can be generated in the new procedures.

Many of these tasks are ongoing after a successful transition to democracy, and setting too ambitious an agenda for reform could risk waiting indefinitely and squandering the opportunity for democratic change. But one of the most common reasons for failed transitions is a rush to early national elections and a failure to prepare the ground adequately for a fair and meaningful contest. Two common consequences of hurried elections are chaos or renewed autocracy, as some portions of the old order rally behind a new figure or old party and win by hook or crook. 

Unfortunately, there are also risks in waiting too long. Democratic energy in society can dissipate.  If (putative) democratic forces enter into a broad-based transitional government, as is now happening in Tunisia, they risk being corrupted or tainted with the stench of the old order if they hang around for too long, sharing some authority and stature but no real power. A prolonged transitional period can also give authoritarian forces time to regroup, purge the worst elements, present cosmetic changes, divide and confuse the opposition, and return to power under the guise of a pseudo-democracy. That is why it is important that opposition figures in Tunisia insist on a serious program of institutional and possibly constitutional reform during the transitional period, with extensive public dialogue and broad popular participation, so that interim rule is not a stagnant pause but rather a dynamic historical moment that engages and mobilizes public opinion for real democratic change. The risks of delay could also be reduced if a non-partisan, technocratic figure, not associated with the Ben Ali's political machine, could be tapped to lead the interim government, and if the political opposition could unify to negotiate strong conditions for the period of interim rule, including basic freedoms, an end to censorship, and removal of Ben Ali loyalists from the cabinet.

There is an important role for international actors at this seminal moment in Tunisian history. Like peoples throughout the Middle East and other post-colonial spaces, Tunisians are understandably wary of foreign intervention. After a quarter-century of lavish Western (especially French) aid and political comfort to Ben Ali, Tunisians will no doubt cast a suspicious eye on grants, statements and actions that purport to now, suddenly, want to build democracy in Tunisia. But Tunisians may welcome limited and specific steps if they are transparent and taken in careful consultation with diverse elements of Tunisia's civil society and historic opposition. 

Fortunately, Tunisia has many liberal and democratic figures in business, intellectual, cultural, and civic life who understand what liberal democracy is and would like to see it emerge in Tunisia. And it has other distinct advantages. It is a relatively small country in size and population, which makes some of the tasks of institution building and promotion of democratic norms a bit easier. Educational levels are relatively high, and there is a significant infrastructure of a middle class society. The security forces seem to be divided, and it appears the army refused to fire on peaceful protestors-a very positive precedent. Without blood on its hands from the recent violence, the army is better poised than other elements of state security to guarantee a process of democratic change, if its leadership comes down in favor of it (for whatever reason). And in contrast to Algeria, Egypt, or Jordan, Islamists do not seem to have strong public support. Thus, it is difficult for the forces of the ancien regime to manipulate public fears of radical Islam (or of disorder that the old elites themselves covertly generate) in order to discredit liberalism as naïve and ride back to power. 

It is vital that Europe and the United States not fall again for the specter of disorder or an Islamist surge, but rather insist on genuine democratic reforms, and tie future aid and geopolitical support to this. The US and EU should hold forth the prospect of Tunisia achieving a special and potentially transformative status in economic relations if it negotiates the path to become the first Arab democracy of this era. At the same time, they should threaten to institute targeted travel and financial sanctions against diehard defenders of the old order who frustrate or sabotage a democratic transition, or who use violence against peaceful demonstrators.  These kinds of prospective inducements, positive and negative, can help to tip the balance in the calculations of a lot of elites from outside the Ben Ali "family" but who were part of the Ben Ali regime and must now be wondering where their own interests lie. To complement the necessary private messages, the US ambassador (and others representing democracies in Tunis) should stand up publicly for democratic reforms, embrace democratic reformers, support new democratic initiatives with small grants, and warn old regime elites against repression.

In the coming weeks and months, American and European democracy foundations and aid organizations, along with the United Nations and its political assistance programs in the UNDP, can do a lot-transparently, and in consultation with Tunisian society-to train and support the emerging infrastructure of democracy in the state administration, political parties, and civil society. The funding required to make a difference is not large in absolute terms, and it should be a priority. Time is of the essence, and more flexible instruments, like USAID's Office of Transition Initiatives, should be tapped to activate assistance quickly.        

History-and the grim realities of pervasive authoritarianism in what is known in the political science discipline as a "bad neighborhood"-do not justify a high degree of optimism about the prospects for democracy in Tunisia. Yet the third wave of global democratization is replete with instances of successful democratization in even more unlikely circumstances. The speed with which the Tunisian protests mushroomed in a few weeks from a lone act of self-sacrifice to a national uprising, and the intensity with which this uprising has resonated in nearby countries, shows the pent-up demand for democratic change in the Arab world. If that demand can be directed toward pursuit of concrete institutional reform, with timely international support, the Jasmine Revolution could surprise again, by giving birth to the first Arab democracy of our time.

On January 4, the Program on Human Rights at the Center on Democracy, Development, and the Rule of Law launched the inaugural Sanela Diana Jenkins International Human Rights Speaker Series featuring activist leader Jenni Williams of the Women of Zimbabwe Arise (WOZA) organization. Williams captivated an audience of 70 with her harrowing account of the persecution and violence non-violent activists face at the hands of the repressive Mugabe regime.

Jenni Williams, a Zimbabwean activist, spoke Tuesday as part of the Sanela Diana Jenkins International Human Rights Speaker Series. Williams is national coordinator of Women of Zimbabwe, Arise!, or WOZA, a nonviolent organization that protests against human rights abuses in Zimbabwe.

“We are human-rights defenders to the nation, mothers to the nation…we defy unjust laws and take our issues to the streets to find a nonviolent way of protesting,” Williams said after showing her audience a slideshow titled “Zimbabwe’s Elections: 30 Years of Torment, Torture & Death,” which depicted images of torture under Robert Mugabe’s regime in her homeland.

Following the slideshow and a video showing members of WOZA protesting for proper electricity, Williams started her speech on a somber note.

“2011 is going to be a year of hell in Zimbabwe, so excuse me for not saying, ‘Happy New Year,’” she said.

“If my grandchildren cannot get a better Zimbabwe, they will think of me badly. We have to correct the past wrongs and re-establish the social dignity of our people.”
-Jenni Williams

In a country where the average life expectancy for women is 37 years, the unemployment rate is 94 percent and Mugabe has been in charge for 30 years, leading a regime accused of corruption, nepotism, bribery and human rights abuse, WOZA seeks to bring democracy and justice to Zimbabwe, she said.

“We aim to mobilize through civic education,” she said. “We capacitate ordinary people with skills for community leadership…we’re creating a society where no new Robert Mugabe can flourish.”

WOZA has carried out 35 street demonstrations in the last 18 months. The grassroots organization relies on ordinary Zimbabweans. Both women and men have swelled its ranks to 75,000 members.

“Our activists are not the employed or the ones who go to university,” Williams said. “They are ordinary people struggling for ordinary everyday things that the politicians needs to be focused on.”

After choosing to remain in Zimbabwe despite mass exodus and the migration of her husband and children to the UK, she has been arrested 33 times, including after the electricity protest. She was held in prison for six days, then returned to her activism once she was freed.

Williams also moves between safe houses in Zimbabwe every six months and was at one time under risk of assassination, she said.

Nonetheless, Williams said, she believes fully in nonviolence, quoting Gandhi and saying, “We love anyone, even our enemies.”

“She’s a pioneer for protecting human rights,” said Davis Albohm, a graduate student in African studies. “She’s doing incredible work that I think a lot of people would not be brave enough to undertake.”

Williams credited her fellow WOZA members for their achievements.

“A shared burden is a burden lightened,” she said. “Our organization has empowered people. We’ve trained them to be human-rights defenders…we see the Zimbabwe we want in our mind’s eye, and we feel it in our hearts.”

Williams said Zimbabwe’s political environment “remains highly violent, uncertain and tense,” speaking of the very real possibility that President Mugabe, now 86, will die in power before opposition defeats him.

Williams said her group’s goals went beyond simply deposing Mugabe.

“Robert Mugabe is only the face of a political system…we want to put the democratic yeast within the society so the loaf will rise,” she said.

Victoria Alvarado ’14 said the talk was “very, very emotionally striking.”

“I found myself in tears at points. She came here to show us that we can help,” Alvarado said.

Williams’ suggestion to the audience was to “appreciate what you have and protect your own rights and freedoms. We need a model to copy.”

And on why she continued to fight a dangerous struggle, Williams cited the future, not only of her nation but of her family.

“If my grandchildren cannot get a better Zimbabwe, they will think of me badly,” she said. “We have to correct the past wrongs and re-establish the social dignity of our people.”

Nathan Eagle, Founder and CEO of txteagle spoke at the weekly Liberation Technology Seminar Series on Dececember 2, 2010 about mobile phone usage in the developing world.

Although txteagle began in 2007 as a purely academic project, the current goal of the company and of its founder and CEO, Nathan Eagle, is to give one billion people a five percent raise. In his presentation, Eagle described the context for which txteagle was designed, how the company's focus has evolved over the past three years, and what steps the company is taking to move closer to achieving this goal in the future.

Eagle began by offering some background information to explain the initial impetus behind txteagle. Today, about 63% of global mobile phone usage takes place in the developing world, making airtime usage in emerging markets worth about $200 billion a year. Mobile phone users at the so-called "Base of the Pyramid" typically spend 10% of their income on mobile phone airtime. Through his experience living in emerging markets and teaching mobile application development in universities across sub-Saharan Africa, Eagle began to see that a significant opportunity space existed to reduce the cost of airtime for people at the base of the pyramid, in effect giving these people a raise.

Mobile applications developed as a part of MIT's Entrepreneurial Research on Programming and Research on Mobiles (EPROM) project offered some insights into the potential of mobile-based tools. In Rwanda, where electricity is a prepaid service, one of Eagle's former students quickly cornered a significant share of the market by creating scratch cards for crediting one's electricity bill via mobile phone. In Eastern Kenya, a program called SMS Blood Bank was created to enable real time monitoring of blood supplies at local district hospitals in Eastern Kenya. Although SMS reporting of low blood levels resolved the huge amount of latency in the system of local district hospitals (where responses to dips in supply had typically taken up to 4 weeks), the price of reporting blood levels via SMS represented a pay cut for local nurses; despite nurses' initial enthusiasm, SMS reporting tapered off within weeks. When the idea of sending about 10 cents of airtime to compensate nurses for each SMS report of blood level data proved a success, the model behind txteagle was born.

Designed as a means to monetize people's downtime, txteagle has grown rapidly through partnerships with over 220 mobile operators in about 80 countries around the world. In turn for helping these operators analyze their customer data, txteagle has gained access to about 2.1 billion mobile subscribers. Partnering with txteagle is a winning proposition for mobile operators, since the airtime compensation mobile subscribers receive from txteagle improves operators' Average Revenue per User (ARPU), a statistic that had been plummeting as more and more poor people became mobile phone users. By enabling people to carry out work via web browsers or SMS and compensating them via mobile money or airtime, txteagle has become a market leader at efficiently gathering data in the developing world.

Since txteagle was first created, the company has attempted to move from an outsourcing/back-office model to an emphasis on work that leverages a person's unique local knowledge and information. Typically outsourced tasks such as forms processing, audio transcription, inventory management, data cleaning, tagging, and internet search, tend to be less rewarding to the worker. By focusing on local data instead, txteagle enables unprecedented insight into emerging markets, all while optimizing engagement with local customers. Typical tasks include: maps and directions, local market prices and businesses, survey research and polling, and other forms of local knowledge gathering.

One of txteagle's central initiatives, GroundTruth, leverages this local knowledge-based model to carry out better market research. Today, global brands are already spending about $125 billion annually in emerging markets to engage the "next billion," but they typically carry out this research in a sub-optimal way. Through the txteagle platform, Eagle suggests, brands and organizations can use advertising money to design better products and services, conduct market research, and carry out brand engagement. Recent success cases include the use of txteagle to help a program of the United Nations to reach survey respondents directly and to enable the World Bank to obtain better local market price data at lower cost. 

Although txteagle's rapid growth and early successes have been encouraging, the company has ambitious goals for the next two years. The company began by focusing on outside sales through its GroundTruth market research program. Next year, the company  hopes to generate syndicated data and ultimately to create a self-source platform enabling anyone to conduct their own population-level surveys.  By continuing to focus on improving the quality of both their data and workers over time, txteagle aims to have an even greater positive impact on the incomes of the hundreds of millions of mobile phone users at the base of the pyramid.