Tapan Parikh, of UC Berkeley School of Information, spoke about a number of projects that are using mobile phone based technology to give small businesses the information they need to improve productivity. He argued that voice technology has distinct advantages over text, because it overcomes challenges of illiteracy while responding to a strong need people feel to be heard. 

Information is key for economic development and empowerment. But information is worthless unless it is also useable (leads to decisions the business owner can actually take), trusted (comes from a source he respects) and relevant (speaks about the issues he is facing). For information to be really empowering, it must also be two way: there must be ways for individuals to create content themselves.

Tapan described three current projects he is involved in:

Hisaab: Microfinance groups in India often suffer from poor paper based record keeping, making it difficult for the group to track loans and repayments. The Hissab software was designed with an interface suitable for those who may be illiterate and/or new to computing. The use of voice commands and responses in the local language, Tamil, prevented the software from feeling remote and inaccessible and contributed to the success of this initiative. 

Avaaj Otalo: Agricultural extension workers provide advice to farmers on pests, new techniques etc to help improve yields. But often they have limited reach, visiting areas only rarely, or perhaps lacking the expertise to respond to all the problems they encounter. Avaaj Otalo is a system for farmers to access relevant and timely agricultural information over the phone. By dialing a phone number and navigating through simple audio prompts, farmers can record questions, respond to others, or access content published by agricultural experts and institutions. The service has been hugely popular, with farmers willing to spend time listening to large amounts of material to find what they want. The opportunity to be broadcast was a major attraction, reflecting the desire to be heard and to create media rather than be a passive consumer of it.

Digital ICS: Smallholders' compliance with organic, fair-trade and quality requirements is usually measured via paper based internal inspections. The data uncovered by these is vital but often lost. Digital ICS is a mobile phone based application that allows inspectors to fill out the survey digitally, enhance it with visual evidence (e.g. from camera phones) and upload it onto a web application. This is being piloted with coffee farmers in Mexico. A key finding from the work is that farmers want to know who ends up drinking their coffee, what they pay for it and what they think about it. Greater links between producers and consumers may therefore be another area for this project to investigate.  

In a new Stanford endeavor, FSI's Center on Democracy, Development, and the Rule of Law has joined with the Bowen H. McCoy Family Center for Ethics in Society to launch an interdisciplinary Program on Human Rights. Introducing CDDRL's latest program, Director Larry Diamond noted that "today's human rights interact with a number of other urgent global issues including climate change, immigration, security, women's rights, poverty, and child soldiers" to name but a few. The campus-wide Human Rights Program builds on the work of CDDRL's Program on Global Justice by bridging the normative and the empirical.

The October launch featured an interdisciplinary panel on human rights, "Bridging Theory and Practice", combining the work and insights of Senior Law Lecturer, FSI Senior Fellow and Human Rights Program Coordinator Helen Stacy, who also served as moderator, Political Science Professor Terry L. Karl, Stanford Law School Professor Jenny Martinez, Anthropology Professor Jim Ferguson, and Civil and Environmental Professor Ray Levitt.

Observing that each of the panelists works adeptly across several disciplinary fields, Program Coordinator Helen Stacy noted that "they dynamically cycle between high theory and everyday action in a constant arbitrage between principle and practice."

Invoking the French philosopher Michel Foucault, Jim Ferguson observed that "the world is a dangerous place" and we need to be careful, watchful, vigilant, and realistic. Just as "If you want peace, work for justice," he said, "If you want human rights, work to overcome economic inequalities."

A second session featured Philosophy Professor Debra Satz, Director of the McCoy Family Center for Ethics in Society, who introduced the new Undergraduate Human Rights Summer Fellowships, which will allow four undergraduates to immerse themselves in a summer-long internship with a leading human rights organization.

A final keynote address by pediatrician Paul H. Wise, the Richard Behrman Professor in Child Health and a core faculty member of the FSI's Stanford Health Policy center, addressed the aspirational, "Between the Concrete and the Clouds: Living Your Human Rights Principles."

Wise's professional life has been devoted to the real human rights of real children by improving child health-care practices and policies in developing countries. Active in child health projects in India, South Africa, and Latin America, Wise spends each summer in an indigenous village in Guatemala, where he teaches and provides needed care at the village clinic.