Center on Democracy, Development and the Rule of Law is part of the Freeman Spogli Institute for International Studies
Abstract
Drawing on open-ended interviews with more than sixty political staffers, accounts of practitioners, and fieldwork, in this talk I present the previously untold history of the uptake of new media in Democratic electoral campaigning from 2000 to 2012. I follow a group of technically-skilled Internet staffers who came together on the Howard Dean campaign and created a series of innovations in campaign organization, tools, and practice. After the election, these individuals founded an array of consulting firms and training organizations and staffed a number of prominent Democratic campaigns. In the process, they carried their innovations across Democratic politics and contributed to a number of electoral victories, including Barack Obama's historic bid for the presidency, and currently occupy senior leadership positions in the president's re-election campaign. This history provides a lens for understanding the organizations, tools, and practices that are shaping the 2012 electoral cycle.
In detailing this history, I analyze the role of innovation, infrastructure, and organization in electoral politics. I show how the technical and organizational innovations of the Dean and Obama campaigns were the product of the movement of staffers between fields, organizational structures that provided spaces for technical development, and incentives for experimentation. I reveal how Dean's former staffers created an infrastructure for Democratic new media campaigning after the 2004 elections that helped transfer knowledge, practice, and tools across electoral cycles and campaigns. Finally, I detail how organizational contexts shaped the uptake of tools by the Obama campaign in 2008 and 2012, analyze the emergence of data systems and managerial practices that coordinate collective action, and show how digital cultural work mobilizes supporters and shapes the meaning of electoral participation.
I conclude by discussing the relationship between technological change and democratic practice, showing how from Howard Dean to Barack Obama, new media have provided campaigns with new ways to find and engage supporters, to run their internal operations, and to translate the energy and enthusiasm generated by candidates and political opportunities into the staple resources of American electioneering. While these tools have facilitated a resurgence in political activity among the electorate, this participation has come in long institutionalized domains: fundraising, volunteer canvassing, and voter mobilization. Meanwhile, participation is premised on sophisticated forms of data profiling, targeted persuasive communications, and computational managerial practices that coordinate collective action. As such, I argue that the uptake of new media in electoral campaigning is a hybrid form of organizing politics that combines both management and empowerment.
Daniel Kreiss is Assistant Professor in the School of Journalism and Mass Communication at the University of North Carolina at Chapel Hill. Kreiss's research explores the impact of technological change on the public sphere and political practice. In Taking Our Country Back: The Crafting of Networked Politics from Howard Dean to Barack Obama (Oxford University Press, 2012), Kreiss presents the history of new media and Democratic Party political campaigning over the last decade. Kreiss is an affiliated fellow of the Information Society Project at Yale Law School and received a Ph.D. in Communication from Stanford University. Kreiss's work has appeared in New Media and Society, Critical Studies in Media Communication, The Journal of Information Technology and Politics, and The International Journal of Communication, in addition to other academic journals.
Wallenberg Theater
It's the middle of the night when Maina Kiai receives an urgent plea from a human rights advocate in Russia. A recent draft law threatens to block civil society organizations from accessing foreign funding, cutting off their financial lifeline and exposing them to close monitoring by the state. Their work reporting on the government's moves to choke public dissent and suppress free speech is in jeopardy if this law is passed by the Russian legislature.
As the special rapporteur on the rights of peaceful assembly and association for the United Nations, Kiai's job is to collect first-hand information on human rights abuses and bring it to the attention of the international community.
Kiai is one of about 50 lawyers, experts and advocates around the world who volunteer their time as special rapporteurs for the U.N. Human Rights Council. With mounting case loads, a limited staff and shrinking budgets, special rapporteurs are left with little support to fight injustice and aid victims of some of the gravest human rights abuses.
In search of new tools to empower their work, the rapporteurs are now tapping the academic and innovative resources at Stanford to help them do their jobs better.
Harnessing the power of technology
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Professor Jeremy Weinstein led the August workshop on new technologies and human rights monitoring.
Photo credit: Sarina Beges |
Recognizing that technology can increase productivity and efficiency, Stanford’s Jeremy M. Weinstein organized a workshop to bring technologists together with the rapporteurs and other experts to explore how new technologies can help them magnify their impact.
Weinstein, an associate professor of political science and senior fellow at the Freeman Spogli Institute for International Studies (FSI) at Stanford, pushed for the use of new technologies as tools for promoting human rights and democracy when he served as the director of democracy and development on the National Security Staff of the White House.
“Special Rapporteurs occupy a unique position, with the legitimacy and mandate of the United Nations behind them as they track human rights abuses around the world," Weinstein said. "New technologies have the potential to amplify their voices, extend their reach, and ensure that citizens around the world have access to this valuable mechanism.”
Weinstein says the rapporteurs can use simple technologies such as database management systems and mobile phone applications to manage the volume of inquiries they receive, increase their response time to victims’ needs and build political support for their recommendations.
Juan Méndez, the rapporteur responsible for tracking torture and other abuses, receives upwards of 50 complaints a day from citizens and NGOs around the world. He wants a way to better organize, process and prioritize inquiries that would allow him to respond to victims in a more strategic, timely and systematic way.
"We have been self conscious of the need to apply new technologies and we are always looking for better ways of applying technology," Méndez said. "In my case, there is quite a learning curve to understand what the new technologies are and how they might work."
One of the most powerful tools for a special rapporteur is the country visit where they spend two to three weeks in a country of concern, visiting local nongovernmental organizations, meeting with government officials, holding press conferences and arranging visits with victims. Special rapporteurs must be invited by the host government to visit and countries with some of the most egregious human rights abuses on record - such as Iran and Zimbabwe - deny them access.
Due to the sensitivity of their findings, special rapporteurs are granted independence and impartiality in their jobs as they often have to say things that make governments uncomfortable. Sharing their findings is a challenge. Other than media coverage, the rapporteurs don’t have easy access to a large audience or the resources to disseminate their findings and recommendations widely in local languages.
But social media tools such as Facebook and Twitter could help heighten their profiles and improve communication with the public. During country missions, for instance, tweets and Facebook posts could easily advertise their visits to attract media and share their findings.
Tapping Stanford's technical edge
Since returning to Stanford where he is a resident faculty member at FSI's Center on Democracy, Development, and the Rule of Law (CDDRL), Weinstein has been using the university's technical edge to benefit those working to advance democratic practices.
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Technologists and human rights leaders gathered at Stanford’s d.school to innovate and create new technologies for U.N. special rapporteurs.
Photo credit: Sarina Beges |
Teaming up with the Brookings Institution and Google, CDDRL hosted an August workshop to bring together four special rapporteurs, civil society activists, technologists, and government donors to brainstorm how to best pair human rights monitors with the technology they need to be more effective in their work.
"What we’ve done is bring together a group of people who normally don’t talk to each other and got them to think about the subject from various users' points of view - the human rights victim, the civil society activist, the governments, and the special rapporteurs themselves,” said Ted Piccone, a senior fellow and deputy director for foreign policy at the Brookings Institution and author of a new book, Catalysts for Change: How the UN’s Independent Experts Promote Human Rights . “But we also have experts from technology, from human rights organizers, from think tanks and research organizations, so the combination of smarts and ideas in that mix is fantastic."
The second day of the workshop was held at Stanford's d. school – the Hasso Plattner Institute of Design – where participants put the needs of the user at the center of the design process. Armed with an endless supply of markers, sticky notes and whiteboards, participants divided into groups to brainstorm how technology can assist the special rapporteurs with their mounting caseloads.
The ideas laboratory
Bringing the human rights and technology communities together underscored the gap that exists between the two worlds. Few of the special rapporteurs were using or familiar with technology tools ranging from social media, database management and encryption software.
While the digital divide may be large for some, it was evident from the technologists in the room that there are an abundance of innovative technologies to validate, manage and interpret data for special rapporteurs’ use.
"I would really love a streaming analysis, so public information out there is streamed to me live," said Kiai, the special rapporteur who focuses on assembly and association rights. "I would also like to have a website that can be accessed by activists around the world as a way to communicate and send updates to me."
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Sanjana Hattotuwa demonstrates a mock-up of the Web-based dashboard designed for the special rapporteurs.
Photo credit: Sarina Beges |
One of the ideas presented by Sanjana Hattotuwa, a special advisor to the ICT4Peace Foundation based in Geneva, is a mobile application that would allow anyone anywhere in the world to utilize audio, video, or text to submit a report of a human rights abuse.
"They could track it with a confirmation number, and it's a very easy way of submitting information to the special rapporteurs," said Hattotuwa. This could be a very promising innovation for victims to submit reports from the ease of a mobile device, and to bring them to the attention of the special rapporteurs in real time.
Hattotuwa said data obtained through this app could be fed into a Web-based dashboard system that would feature a world map highlighting where the reports are coming from, allowing the special rapporteur to process and visualize information. The dashboard would also feature a curated news feed.
While the special rapporteurs left the workshop more informed of these new tools and with some tangible ideas of how to enhance their work, many questions remained about the costs and training required for the users, as well as how to build political support for a future with more visible and accessible special rapporteurs.
"I think that there will always be institutional constraints - political constraints - things that we need to work through," said Méndez, the rapporteur who tracks torture cases. "But the four rapporteurs that are here these two days can actually carry the message of technology's use to the U.N. and try to resolve them."
Bringing the two worlds together for this workshop helped close the digital gap and introduce the potential that technology represents to the human rights community and beyond.
"What struck me most is how much there is out there, and how hard it is for us without context, to understand the tech world and how useful it can be," said Kiai. "So that of itself was a revelation."
During the Feb. 16 Liberation Technology Seminar, five teams from Stanford University’s John S. Knight Journalism Fellowship program shared their ideas on using technology to push the boundaries of journalism. The first speaker,Girma Fantaye, is an Ethiopian journalist in exile. Ethiopia leads the world in the number of refugee reporters (79 fled the country between 2001 and 2011). Under the context where print journalism is unable to function independently, Fantaye is attempting to create an online journal that will provide critical coverage of the nation’s politics. He discussed the various challenges involved in such a project and why it has promise in repressive environments.
Deepa Fernandes and Michelle Holmes presented Illumin.us, a project that aims to empower non-professional journalists to create compelling news stories for the media. Mobile technologies have enabled average citizens to gather powerful stories and democratize the process of choosing which stories get told. Today, anyone can create breaking news. While the tools for production are widely available, a lot of coverage is of poor quality due to the lack of journalistic training. To combat this, the Illumin.us team is creating a mobile “pocket coach” to help anyone who wants to tell a story. The app will contain the basic tools and tips for capturing news and will be available to the curators of news. It will encourage people to use their own mobile devices to report anything from breaking news to simple stories worth sharing.
Martyn Williams then discussed his project to protect sources in an online environment. A few decades ago, newspapers went to great lengths to keep the identities of their journalists secret. Today, TV stations rely heavily on user submitted content online that is vulnerable to government surveillance. Williams’ goal is to use cheap and open source technologies to ensure that those submitting to news organizations are safe and accredited.
Djordje Padejski and T. Christian Miller are working on a freedom of information platform that will enable investigative journalists to access government information legally from any country with The Freedom of Information Act (FOIA) type law. They argued that much of the information provided by Wiki leaks could be legally obtained through FOIA and other “Right to Know” laws, but there is no easy mechanism through which journalists can access public records internationally. Padejski and Miller’s project—the FOIA machine—would facilitate the usage of these under-utilized access laws. By automating the process, they hope to decrease bureaucracy, time and legal constraints. The FOIA machine will even target transnational issues by appealing to multiple governments’ records, revealing dissonance and promoting accuracy.
Emad Mekay from Egypt, discussed using technology to share government information from the U.S. with newspapers in the Middle East and North Africa. After covering the Arab Spring, he came to Stanford to work on projects to help the Arab media. Impressed by the openness of information in the U.S., Mekay came up with a plan to create an online news agency, using U.S. information technology and Freedom of Information laws to make Arab regimes more accountable and U.S. policy in the Middle East more transparent. The agency will act as a foreign correspondent for media outlets in the Middle East with a focus on getting news about the Middle East and North Africa region available in official sources in the U.S.
Helen Nissenbaum is Professor of Media, Culture and Communication, and Computer Science, at New York University, where she is also Senior Faculty Fellow of the Information Law Institute. Her areas of expertise span social, ethical, and political implications of information technology and digital media. Nissenbaum's research publications have appeared in journals of philosophy, politics, law, media studies, information studies, and computer science. She has written and edited four books, including Privacy in Context: Technology, Policy, and the Integrity of Social Life, which was published in 2010 by Stanford University Press. The National Science Foundation, Air Force Office of Scientific Research, Ford Foundation, U.S. Department of Homeland Security, and the U.S. Department of Health and Human Services Office of the National Coordinator have supported her work on privacy, trust online, and security, as well as several studies of values embodied in computer system design, including search engines, digital games, facial recognition technology, and health information systems.
Nissenbaum holds a Ph.D. in philosophy from Stanford University and a B.A. (Hons) from the University of the Witwatersrand. Before joining the faculty at NYU, she served as Associate Director of the Center for Human Values at Princeton University.
Sloan Mathematics Center
Abstract
Mobile phone coverage and adoption has grown substantially over the past decade, primarily in sub-Saharan Africa. In the absence of public goods infrastructure in many countries, mobile phone technology has the potential to reduce communication and transaction costs and improve access to information, goods and services, particularly for remote rural populations. Research suggests that mobile phone coverage has had positive impacts on agricultural and labor market efficiency in certain countries, but empirical microeconomic evidence is still limited. This paper presents the results of several mobile phone-related field experiments in sub-Saharan Africa, whereby mobile phones have been used for learning, money transfers and civic education programs. These experiments suggest that mobile phone technology can result in reductions in communication and transaction costs, as well as welfare gains, in particular contexts. Nevertheless, mobile phone technology cannot serve as the “silver bullet” for development, and careful impact evaluations of mobile phone development projects are required. In addition, mobile phone technology must work in partnership with other public good provision and investment to achieve optimal development outcomes.
Speaker Bio:
Jenny C. Aker is an assistant professor of economics at the Fletcher School and department of economics at Tufts University. She is also a non-resident fellow at the Center for Global Development and a member of the Advisory Board for Frontline SMS.
After working for Catholic Relief Services as Deputy Regional Director in West and Central Africa between 1998 and 2003, Jenny returned to complete her PhD in agricultural economics at the University of California-Berkeley. Jenny works on economic development in Africa, with a primary focus on the impact of information and information technology on development outcomes, particularly in the areas of agriculture, agricultural marketing and education; the relationship between shocks and agricultural food market performance; the determinants of agricultural technology adoption; and impact evaluations of NGO and World Bank projects. Jenny has conducted field work in many countries in West and Central Africa, including Benin, Burkina Faso, Burundi, DRC, The Gambia, Ghana, Liberia, Mali, Mozambique, Niger, Nigeria, Rwanda, Senegal, Sierra Leone and Sudan, as well as Haiti and Guatemala.
CISAC Conference Room
Abstract
A global struggle for control of the Internet is now underway. At stake are no less than civil liberties, privacy and even the character of democracy in the 21st century.
Many commentators have debated whether the Internet is ultimately a force for freedom of expression and political liberation, or for alienation, and repression. Rebecca MacKinnon moves the debate about the Internet’s political impact to a new level. It is time, she says, to stop arguing over whether the Internet empowers individuals and societies, and address the more fundamental and urgent question of how technology should be structured and governed to support the rights and liberties of all the world’s Internet users.
Rebecca MacKinnon is a Bernard L. Schwartz Senior Fellow at the New America Foundation, where she conducts research, writing and advocacy on global Internet policy, free expression, and the impact of digital technologies on human rights. She is author of Consent of the Networked: The Worldwide Struggle for Internet Freedom (Basic Books, January 2012). MacKinnon is also cofounder of Global Voices, an international citizen media network. She also serves on the Boards of Directors of the Committee to Protect Journalists and the Global Network Initiative.
Fluent in Mandarin Chinese, MacKinnon worked as a journalist for CNN in Beijing for nine years and was Beijing Bureau Chief and Correspondent from 1998-2001, then served as CNN’s Tokyo Bureau Chief and Correspondent from 2001-03. From 2004-06 she was a Research Fellow at Harvard’s Berkman Center for Internet and Society, where she began her ongoing research and writing about the Chinese Internet in addition to launching Global Voices with colleague Ethan Zuckerman. In 2007-08 she taught online journalism at the University of Hong Kong’s Journalism and Media Studies Centre. In 2009 she conducted research and writing as an Open Society Fellow, and in the Spring of 2010 she was a Visiting Fellow at Princeton’s Center or Information Technology Policy.
MacKinnon received her AB magna cum laude from Harvard University and was a Fullbright scholar in Taiwan in 1991-92.
Sloan Mathematics Center
