Science and Technology
-

Why are some governments better able to reform public service delivery than others? The increased availability of information and communication technologies marks an important opportunity for politicians to improve the quality of public services. However, state-level experiences with eGovernment in India display significant variations in the ability of governments to successfully adopt these technologies to provide benefits to citizens. Based on her studies of one-stop, computerized public service centers in sixteen Indian states, Jennifer will discuss the characteristics of states associated with differences in policy outcomes and present original survey evidence on the effects of technology-based reforms on the quality of public services.

Jennifer Bussell is an Assistant Professor of Public Affairs at the Lyndon B. Johnson School of Public Affairs at the University of Texas, Austin. She received a Ph.D. in Political Science from the University of California, Berkeley. Her research concerns the political economy of development and governance with an emphasis on the role of formal and informal institutions--such as federalism, coalition politics, and corruption--in shaping policy outcomes. She is particularly concerned with the politics of government technology adoption for the benefit of poor citizens in developing countries, with an emphasis on India.

Wallenberg Theater

Jennifer Bussell Assistant Professor of Public Affairs, Lyndon B. Johnson School of Public Affairs Speaker University of Texas, Austin
Seminars
-

Milan Svolik is an Assistant Professor in the Department of Political Science at the University of Illinois at Urbana-Champaign. He received his Ph.D. in the Department of Political Science at the University of Chicago in 2006.

His current research is in two main areas: i) the politics of authoritarian regimes and ii) the politics of democratic transitions and consolidation. His broader research interests are in comparative and international politics, particularly the political economy of institutions, formal political theory, and statistical methodology.

His research on the politics of authoritarian regimes consists of a series of papers that investigate power-sharing, institutions, leader survival, and accountability in authoritarian regimes. He has also collected original data on leadership change in authoritarian regimes and data on coups d'état across regime types. He is currently incorporating this research into a book manuscript, provisionally entitled The Politics of Authoritarian Rule.

CO-SPONSORED BY COMPARATIVE POLITICS

Encina Ground Floor Conference Room

Milan Svolik Assistant Professor, Political Science Speaker University of Illinois at Urbana-Champaign
Seminars
-

Susan Hyde is an Assistant Professor of Political Science and International Affairs at Yale University, where she is affiliated with the MacMillian Center and the Institute for Social and Policy Studies. She earned her Ph.D. from the University of California, San Diego in 2006, and has held fellowships at the Brookings Institution in Washington, D.C. and Princeton University's Niehaus Center for Globalization and Governance. Her research interests include international influences on domestic politics, elections in developing countries, international norm creation, election manipulation, and the use of natural and field experimental research methods. Her current research explores the effects of international democracy promotion efforts, and her research has been published in World Politics, Comparative Political Studies, Perspectives on Politics, the Journal of Politics. She has recently completed a book entitled The Pseudo-Democrat's Dilemma: Why Election Monitoring Became an International Norm.  She has served as an international observer with several organizations for elections in Albania, Indonesia, Nicaragua, Pakistan and Venezuela, and has worked for the Democracy Program at The Carter Center. She teaches courses on international organizations, democracy promotion, the global spread of elections, and the role of non-state actors in world politics.

 

CO-SPONSORED BY COMPARATIVE POLITICS

Encina Ground Floor Conference Room

Susan Hyde Assistant Professor Political Science and International Affairs Speaker Yale University
Seminars
-

Elias Muhanna is a PhD candidate in Near Eastern Languages & Civilizations at Harvard University and the author of QifaNabki.com, a blog devoted to Lebanese political affairs. He has written extensively on contemporary cultural and political affairs in the Middle East for several general-interest publications, including The Nation, Foreign Policy, The Guardian, The National, Mideast Monitor, World Politics Review, Bidoun, and Transition, and is regularly quoted in media outlets such as The New York Times, The Washington Post, The Financial Times, The Los Angeles Times, National Public Radio, The Christian Science Monitor, Slate, and Al-Jazeera International.

Encina Ground Floor Conference Room

Elias Muhanna Author of Lebanese political blog qifanabki.com Speaker
Seminars
News Type
News
Date
Paragraphs
Nathan Eagle, Founder and CEO of txteagle spoke at the weekly Liberation Technology Seminar Series on Dececember 2, 2010 about mobile phone usage in the developing world.

Although txteagle began in 2007 as a purely academic project, the current goal of the company and of its founder and CEO, Nathan Eagle, is to give one billion people a five percent raise. In his presentation, Eagle described the context for which txteagle was designed, how the company's focus has evolved over the past three years, and what steps the company is taking to move closer to achieving this goal in the future.

Image
6373 small Nathan E1
Eagle began by offering some background information to explain the initial impetus behind txteagle. Today, about 63% of global mobile phone usage takes place in the developing world, making airtime usage in emerging markets worth about $200 billion a year. Mobile phone users at the so-called "Base of the Pyramid" typically spend 10% of their income on mobile phone airtime. Through his experience living in emerging markets and teaching mobile application development in universities across sub-Saharan Africa, Eagle began to see that a significant opportunity space existed to reduce the cost of airtime for people at the base of the pyramid, in effect giving these people a raise.

Mobile applications developed as a part of MIT's Entrepreneurial Research on Programming and Research on Mobiles (EPROM) project offered some insights into the potential of mobile-based tools. In Rwanda, where electricity is a prepaid service, one of Eagle's former students quickly cornered a significant share of the market by creating scratch cards for crediting one's electricity bill via mobile phone. In Eastern Kenya, a program called SMS Blood Bank was created to enable real time monitoring of blood supplies at local district hospitals in Eastern Kenya. Although SMS reporting of low blood levels resolved the huge amount of latency in the system of local district hospitals (where responses to dips in supply had typically taken up to 4 weeks), the price of reporting blood levels via SMS represented a pay cut for local nurses; despite nurses' initial enthusiasm, SMS reporting tapered off within weeks. When the idea of sending about 10 cents of airtime to compensate nurses for each SMS report of blood level data proved a success, the model behind txteagle was born.

Designed as a means to monetize people's downtime, txteagle has grown rapidly through partnerships with over 220 mobile operators in about 80 countries around the world. In turn for helping these operators analyze their customer data, txteagle has gained access to about 2.1 billion mobile subscribers. Partnering with txteagle is a winning proposition for mobile operators, since the airtime compensation mobile subscribers receive from txteagle improves operators' Average Revenue per User (ARPU), a statistic that had been plummeting as more and more poor people became mobile phone users. By enabling people to carry out work via web browsers or SMS and compensating them via mobile money or airtime, txteagle has become a market leader at efficiently gathering data in the developing world.

Since txteagle was first created, the company has attempted to move from an outsourcing/back-office model to an emphasis on work that leverages a person's unique local knowledge and information. Typically outsourced tasks such as forms processing, audio transcription, inventory management, data cleaning, tagging, and internet search, tend to be less rewarding to the worker. By focusing on local data instead, txteagle enables unprecedented insight into emerging markets, all while optimizing engagement with local customers. Typical tasks include: maps and directions, local market prices and businesses, survey research and polling, and other forms of local knowledge gathering.

One of txteagle's central initiatives, GroundTruth, leverages this local knowledge-based model to carry out better market research. Today, global brands are already spending about $125 billion annually in emerging markets to engage the "next billion," but they typically carry out this research in a sub-optimal way. Through the txteagle platform, Eagle suggests, brands and organizations can use advertising money to design better products and services, conduct market research, and carry out brand engagement. Recent success cases include the use of txteagle to help a program of the United Nations to reach survey respondents directly and to enable the World Bank to obtain better local market price data at lower cost. 

Although txteagle's rapid growth and early successes have been encouraging, the company has ambitious goals for the next two years. The company began by focusing on outside sales through its GroundTruth market research program. Next year, the company  hopes to generate syndicated data and ultimately to create a self-source platform enabling anyone to conduct their own population-level surveys.  By continuing to focus on improving the quality of both their data and workers over time, txteagle aims to have an even greater positive impact on the incomes of the hundreds of millions of mobile phone users at the base of the pyramid.

All News button
1
-

In this analysis of the region, Hicham Ben Abdallah points out that, while political issues are important to understanding the authoritarian political structures of the Arab world, it is also important to understand the dynamics of culture.  Ben Abdallah demonstrates the proliferation of cultural practices through which societies and individuals learn to live in a complex mix of parallel and conflicting ideological tendencies -- with the increasing Islamicization of everyday ideology developing alongside the proliferation of secular forms of cultural production, while both negotiate for breathing room under the aegis of an authoritarian state. 

He describes how the state takes advantage of a segmented cultural scene by posing as a restraint against the extremes of the salafist norm, while channeling modernist cultural expression into safe institutional and patronage reward systems  and into a commercialized process of "festivalization," all of which celebrate a depoliticized "Arab" identity. 

Hicham Ben Abdallah refers us to the deep history of Islam, which protected divergent cultural and intellectual influences as the patrimony of mankind.  He suggests a new cultural paradigm, inspired by this history while understanding the necessity for political democratization and cultural modernism.  We must, he argues, be unafraid to face the challenges implied in the tension between the growing influence of a salafist norm and the widespread embrace of implicitly secular cultural practices throughout the Arab world.   

Hicham Ben Abdallah El Alaoui received a B.A. in Politics from Princeton University, and an M.A in Politics from Stanford University. He recently founded the Moulay Hicham Foundation for Social Science Research on North Africa and the Middle East, and serves as its Director.   

Through this Foundation he has established the Program on Good Governance and Political Reform in the Arab World, at The Freeman Spogli Institute's Center on Democracy, Development, and the Rule of Law at Stanford University.  Hicham Ben Abdallah is a member of the Advisory Board of the Freeman Spogli Institute. 

He has also recently founded a program in Global Climate Change, Democracy and Human Security (known as the "Climate Change and Democracy Project), in the Division of Social Sciences, Orfalea Center for Global and International Studies, at the University of California, Santa Barbara.   

In 1994, at Princeton University, Hicham Ben Abdallah endowed the Institute for the Trans-regional Study of the Contemporary Middle East, North Africa, and Central Asia.  This Institute has become an important venue for study and debate on the region. 

Hicham Ben Abdallah is also active in global humanitarian and social issues. He serves on the Human Rights Watch Board of Directors for the Middle East and North Africa.   He has worked with the Carter Center on a number of initiatives, including serving as an international observer with the Carter Center delegations during elections in Palestine in 1996 and 2006, and in Nigeria in 2000.  In 2000, he served as Principal Officer for Community Affairs with the United Nations Mission in Kosovo . 

Hicham Ben Abdallah is also an entrepreneur in the domain of renewable energy.  His company, Al Tayyar Energy, develops projects that produce clean energy at competitive prices.  He has implemented several of these projects in Asia, Europe and North America.

CISAC Conference Room

CDDRL
Stanford University
Encina Hall
616 Serra Street
Stanford, CA 94305-6055

0
Consulting Professor
Ben_Abdallah.jpg MA

Hicham Ben Abdallah received his B.A. in Politics in 1985 from Princeton University, and his M.A. in Political Science from Stanford in 1997. His interest is in the politics of the transition from authoritarianism to democracy.

He has lectured in numerous universities and think tanks in North America and Europe. His work for the advancement of peace and conflict resolution has brought him to Kosovo as a special Assistant to Bernard Kouchner, and to Nigeria and Palestine as an election observer with the Carter Center. He has published in journals such Le Monde,  Le Monde Diplomatique,Pouvoirs, Le Debat, The Journal of Democracy, The New York Times, El Pais, and El Quds.

In 2010 he has founded the Moulay Hicham Foundation which conducts social science research on the MENA region. He is also an entrepreneur with interests in agriculture, real estate, and renewable energies. His company, Al Tayyar Energy, has a number of clean energy projects in Asia and Europe. 

Hicham Ben Abdallah Visiting Scholar Speaker CDDRL
Seminars
Subscribe to Science and Technology