Bill Thies described his group's work to develop projects that utilize those technologies that are already present and familiar in poor Indian communities. He focused his talk on three current projects:

Citizen journalism: Chhattisgarh is a state in central India with very low levels of literacy and poor communications infrastructure.  It contains many Gondi speakers, a language that has no written literature. The challenge for Bill's group was to find way for people in Chhattisgarh to share and discuss news in their own language. Radio is not an option because news broadcasts are illegal for all but the government run stations in India.

The team designed a system for mobile phones to be used as a platform for citizen journalism. Working with local NGO media partner CGnet, project Swara provides a simple system whereby anyone can call in and record a news update from their area. Stories are moderated by CGnet's journalists and then can be heard by calling the same number. They are also posted on CGnet's website.

The project is in its early stages, but initial analysis shows that around half the posts are in local languages, providing the very first news outlet in Gondi in any form. Content ranges from reports of social concerns and local news to singing.

Since the system is open to use by anyone, one inevitable concern is the reliability of reports. However, Bill argued that voice gives a level of authenticity that may make people more reluctant, or less able to lie convincingly in their reports. There are also distinct advantages of voice over text, for example the extra information that is gained by hearing the emotion that accompanies words.

Education: Only 14% of schools in India have a computer, and where they are present, they are often under-utilized due to a lack of expertise or familiarity. Older technologies have much higher penetration; 60% of Indian households have a television. Bill's group has begun working with DVD players, which have a penetration of 13% - this is expected to rise to 25% by 2013. They have developed DVDs that contain thousands of Wikipedia entries that can be navigated in a similar way to the chapters of a movie. The DVDs are being piloted with college students in Bangalore who want to do additional research but lack access to PCs.

Healthcare: A quarter of the two million people who die from Tuberculosis each year are Indian. While the disease is curable, treatment requires taking four different drugs, three times a week for a period of six to eight months. A system of directly observed therapy has been put in place in India to ensure that patients take medication. However, the current system means that health workers who perform the checks are only rewarded once a whole treatment cycle has been completed and their interaction with patients is not efficiently tracked. Bill's group has created a biometric terminal for TB clinics which uses a fingerprint reader to verify the interaction between health worker and patient. The day's reports can be uploaded via SMS and the data quickly visualized, enabling better measurement of health worker performance. This is currently being piloted in partnership with the NGO Operation ASHA in two clinics in Delhi.

In mid April, FSI convened a special conference on Technology, Governance, and Global Development, to examine how technical innovation solves, or fails to solve, the problems of chronic global underdevelopment.  Experts from business, medicine, philanthropy, academia, government and non-governmental organizations, along with young Stanford alumni, addressed technology's ability to help secure gains in health, economic development, agricultural innovation, food security, and human development.

With a wealth of expertise and on-the-ground experience, panelists tackled central issues and engaged in spirited debate, animated by moderator Philip Taubman.  "The Promise of Information and Communications Technology" examined whether technology can transform lives of individuals, even in poorly governed countries, finding encouraging evidence in technology-based medical and health services and novel approaches to economic development, including sharing vital information and banking via mobile phones. 

A panel of young Stanford alumni discussed their entrepreneurial efforts that led to the development of a low-cost, lifesaving incubator for low birth weight babies, the FACE AIDS program begun at Stanford that now has 20 chapters and has contributed some $2 million for treatment of people with AIDS in Africa, a new Global Health Corps to train health care workers, and other innovations to save lives in underserved areas.

Condoleezza Rice, former Secretary of State and National Security Advisor, gave the lunchtime keynote with a focus on why democracies are more effective and ultimately more efficient in delivering economic development. Democracies are better at protection of rule of law and property rights, she noted. Democracies are less corrupt, more in touch with their people, more stable, and better able to deliver the benefits of human capital development, health, and education to their population as a whole.

A third panel on "Governance, Innovation, and Service Delivery" addressed how innovative institutions and technologies could overcome poor governance and deliver needed services in underdeveloped regions. "Despite extraordinary growth in our technical capacity to prevent and treat child illness and death, we are seeing stagnation or a rise in mortality rates of children under five in some areas," said pediatrician Paul Wise. "This reflects gross failures in delivering highly efficacious health interventions." Some 9 million children still die each year, and 65 percent of child deaths in unstable areas are preventable, he noted. Wise has launched a new program to improve child health in areas of unstable governance through new integrated technical and political strategies.

A fourth session on "Creative Markets for Technical Innovation" honed in on the institutions, innovations, and incentives needed to stimulate development of products and services that address the needs of the poor. Panelists focused on pharmaceuticals, agricultural innovation, use of mobile technologies to share information on best practices, improved food security through innovative technology - such as solar-powered irrigation to expand growing seasons, crops, and incomes, and the development of human capital in China through rigorous evaluation, field trials, and nutritional intervention.

Among the experts addressing these vital issues were Google.org's Megan Smith, BP Solar's Reyad Fezzani, Center for Global Development President Nancy Birdsall, Gates Foundation Director of Agricultural Development Sam Dryden, Gilead Science's Clifford Samuel, dynamic Stanford alumni Nava Ashraf ‘97, Jared Cohen ‘04, Jane Chen ‘08, and Jonny Dorsey ‘07, and FSI's Coit D. Blacker, Joshua Cohen, Stephen D. Krasner, Paul H. Wise, Rosamond L. Naylor, and Scott Rozelle.

FSI Payne Lecturer Bill Gates, Co-chair of the Bill & Melinda Gates Foundation and Chairman, Microsoft, gave an address on "Giving Back: Finding the Best Way to Make a Difference."  He urged students to become involved in the central issues of global health—including the need to reduce child mortality through more vaccines and better delivery systems—and education, saying we need to find out "what works" and use the Internet to share lessons learned globally.

"We need to shift talent toward bigger needs," Gates said, urging students to provide the passion and ideas to drive us forward in health, education, and energy.  To make a difference, Gates advised, "Get your hands dirty, do the hard work in the actual environment, early in your career."  Telling students that he is looking for "great ideas," he challenged them to post answers on the Gates Foundation Facebook wall to three questions: What problems are you working on? What draws you in? How will you draw other people in to work on solutions to the world's great challenges.